Anastasiya Sviderska

Anastasiya Sviderska

$11.11  /hr

Project manager and profficent support assistant,

Praha, Czech Republic
Project management Customer support Customer service Email Technical Support Phone Support


I have more than 4 years of customer service experience (including online, phone and personal) and, during this period, have been using Zendesk, Salesforce, Jira, Redmine, and GoToMeeting software solutions to train, assist and guide customers thought the software tools I've been supporting; troubleshooting the technical issues, getting through the bug and feature request submissions, resetting passwords and getting the feedback. I have quite an experience, using MS Office tools and Google Drive, to create reports, make presentati

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