Gail A.
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Gail A.

Project Manager, Software Tester, Customer Support, Virtual Assistant


Lapulapu, Philippines


Over the last 10 years, I have learned to deal with different types of people and tackle different tasks as I have worked in both BPO (call center) and IT industries. My experience in the BPO industry for more than 5 years honed my customer support and communication skills. Presently, I am a Project Manager in a software company where I manage about 10 web / mobile developers and 3 QAs. I assign tasks and make sure all tasks / fixes are done according to the given deadline / estimate. Also, I help our QA team create test scripts and conduct ... moremanual testing before an application is released. We are able to deliver about 3 software applications including mobile (for Demo) in less than a year. Tools use in monitoring projects are JIRA and Smartsheet. less

Gail A. has added 2 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Jan 2014 - Apr 2014

    Gail was an excellent worker. She is welcome back with our company at any time. :)
    195 hours
    $4.00 / hr
    $780.67 earned

  • Oct 2012 - Dec 2012

    Web Job Agent
    Thanks for being team player Gail!
    146 hours
    $1.00 / hr
    $146.00 earned

  • May 2012 - Sep 2012

    Gail is a team player and did well with her assigned tasks. She is consistent in reaching her metrics. It is unfortunate for the team to lose a member with great dedication and enthusiasm. We at Callmint will always welcome her back for future projects. Wishing her the best with her future endeavors.
    400 hours
    $1.67 / hr
    $725.43 earned

Gail A. has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
Call Center Skills Test 4.40 Top 10% 21 mins
MS Excel 2007 Test 2.75 Above Average 27 mins
English Spelling Test (U.S. Version) 4.90 Top 20% 12 mins
U.S. English Basic Skills Test 4.00 Top 30% 31 mins

Work History

75% Job Success
934 hours worked
7 jobs


Less than 30 hrs/week

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