Frances F.
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Frances F.

Team Manager, Virtual Assistant, Internet Researcher

$10.00/hr

Quezon, Philippines

Over the last 10 years, I have developed very good ... morecustomer service, sales and leadership skills. To achieve this, my experience in the call center industry has honed me not only to become a top performing Customer Service and Sales Representative, but also a expert on reporting, documentation, training and team and program management. To start a career in a virtual set-up such as ODesk, I strongly feel will allow me to share my skills, continue honing them and achieve continuous learning/ growth in an environment that requires self-reliance, discipline and internal motivation. Also, if given an opportunity, I am also considering to eventually lead/ train a team to achieve their greatest potentials within the Odesk environment. less

Overview

Over the last 10 years, I have developed very good customer service, sales and leadership skills. To achieve this, my experience in the call center industry has honed me not only to become a top performing Customer Service and Sales Representative, but also a expert on reporting, documentation, training and team and program management. To start a career in a virtual set-up such as ODesk, I strongly feel will allow me to share my skills, continue honing them and achieve continuous learning/ growth in an environment that requires self-reliance, discipline and internal motivation. Also, if given ... morean opportunity, I am also considering to eventually lead/ train a team to achieve their greatest potentials within the Odesk environment. less

Frances F.
Drop Here

Frances F.

$10.00 /hr

Team Manager, Virtual Assistant, Internet Researcher

Quezon, Philippines

Overview

Over the last 10 years, I have developed very good customer service, sales and leadership skills. To achieve this, my experience in the call center industry has honed me not only to become a top performing Customer Service and Sales Representative, but also a expert on reporting, documentation, training and team and program management. To start a career in a virtual set-up such as ODesk, I strongly feel will allow me to share my skills, continue honing ... morethem and achieve continuous learning/ growth in an environment that requires self-reliance, discipline and internal motivation. Also, if given an opportunity, I am also considering to eventually lead/ train a team to achieve their greatest potentials within the Odesk environment. less

Work History and Feedback

  • Account Manager - Testing Phase | Global Hires

    Dec 2011
    5.00
    Fixed Price

  • QUALITY ASSURANCE AGENT, PROJECT COORDINATOR

    Jun 2011 - Nov 2011
    5.00
    Frances is a great worker. She has great communication skills and her project management skills are excellent. She is hardworking and is extremely reliable. 5 stars all the way! We wish her the best in all of her endeavors. Thank you Frances for your hard work!

    880 hours

    $5.56 / hr
    $4,930.08 earned

  • Contract Renewal Manager

    May 2011
    5.00
    $1.11 earned
    Fixed Price

  • Account Sales Manager

    May 2011
    5.00
    $1.11 earned
    Fixed Price

Frances F. has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
English Spelling Test (U.S. Version)5.001st Place!19 mins
Call Center Skills Test4.50Top 10%28 mins
MS PowerPoint 2007 Test3.10Top 20%40 mins
Technical Writing Skills Certification3.50Top 20%26 mins
Internet Marketing Test4.40Top 20%14 mins
U.S. Word Usage Test3.90Top 30%18 mins
Email Etiquette Certification4.30Top 20%6 mins
Telephone Etiquette Certification4.15Top 30%23 mins
MS Excel 2007 Test3.10Above Average40 mins
English Vocabulary Test (U.S. Version)4.50Top 20%23 mins
Telephone Etiquette Certification3.85Below Average8 mins
Customer Service Test4.25Above Average14 mins
U.S. English Basic Skills Test4.40Top 10%14 mins
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Work History
7,440 hours worked
12 jobs
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More than 30 hrs/week
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