Adriana Ugalde
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Adriana Ugalde

I am here to make things easier for you.

$10.50/hr

Yecla, Murcia, Spain

Overview

* Customer service specialist. If you really care about your customers, I am the one to help you to communicate with them. * Spanish content writer: article, marketing material, commercial letters, etc., especially for forums, social media and blogs. * Translate english to spanish documents, powerpoint presentations, urls, contact me..and I ll show u how I translate. * Virtual assistance: any administrative task like replying mails, internet search, etc. * Data entry,

Work History and Feedback

  • Aug 2015

    Looking for a Spanish Writer
    5.00
    thx !
    4 hours
    $5.50 / hr
    $22.00 earned

  • Aug 2015

    Artículos de Psicología
    5.00
    Nice work, good communication and fast.
    $11.11 earned
    Fixed Price

  • Dec 2014 - Jul 2015

    Spanish Content Writer- Long-term Job
    5.00
    Adriana did an awesome job for us. Her spanish is perfect, she is pro-active, her communication skills are good, her English is good so she is someone I would like to work with in the future. Highly appreciated her work with us.
    $189.00 earned
    Fixed Price

  • Aug 2013 - Dec 2013

    Customer Support/Help Desk Personnel in Spanish

    No feedback given

    20 hours
    $9.72 / hr
    $191.16 earned

  • Jul 2013

    Translation of Article for web content
    5.00
    My very first experience of oDesk. Very satisfied with Adriana's help and skills. Translated an article for web content asking sensible questions to ensure that the tone was informal as I wanted and suggesting alternatives that worked well in Spanish.
    1 hour
    $9.72 / hr
    $29.72 earned

  • Jun 2013

    Spanish Email Customer Service

    No feedback given

    3 hours
    $9.72 / hr
    $27.54 earned

  • View More (14)

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Tests

Name Score (out of 5) Time to Complete
Spanish Spelling Skills Test 5.00 1st Place! 7 mins
English To Spanish Translation Skills Test 5.00 1st Place! 13 mins
Spanish Vocabulary Skills Test 5.00 1st Place! 12 mins
Spanish Grammar Test 4.40 Top 20% 20 mins
Spanish Word Usage Test 4.50 Above Average 14 mins
English To Spanish Translation Skills Test 4.90 Top 20% 16 mins
Help Desk Certification 3.50 Top 20% 26 mins
English To Spanish Translation Test 3.85 Top 30% 10 mins
Spanish To English Translation Skills Test 4.40 Above Average 17 mins
Call Center Skills Test 4.10 Top 20% 23 mins
Customer Service Test 4.40 Top 30% 19 mins
Customer Service Test 4.40 Top 30% 26 mins
UK English Basic Skills Test 3.90 Above Average 28 mins
Telephone Etiquette Certification 4.00 Above Average 18 mins
Office Skills Test 4.10 Top 20% 26 mins
U.S. English Basic Skills Test 4.00 Top 30% 27 mins
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Work History

99% Job Success
1,642 hours worked
76 jobs

Availability

Available
As Needed - Open to Offers
24 hrs response time

Groups

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