Rafael Segovia
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Rafael Segovia

Technical Support/Customer Care

$5.56/hr

Mejicanos, El Salvador

I am a confident self starter, I work well on ... moremy own initiative and as part of a team. Having gained skills and knowledge in my education and in the workplace I worked in a number of roles within the call center industry. In my current position, I am part of a team that reviews contractors’ work diaries since they are freelancers who work from home. We focus on enforcing company policies and procedures for over 600 employees which are located all over the world. I am resourceful, decisive, team-oriented who excels at envisioning and implementing present and future organizational needs. My performance and results reflect strong personal initiative, leadership, good judgment, discretion and accountability. I am a native English and Spanish speaker and my 8 year experience in the call center industry involves management, technical support, quality assurance and customer support. less

Overview

I am a confident self starter, I work well on my own initiative and as part of a team. Having gained skills and knowledge in my education and in the workplace I worked in a number of roles within the call center industry. In my current position, I am part of a team that reviews contractors’ work diaries since they are freelancers who work from home. We focus on enforcing company policies and procedures for over 600 employees which are located all over the world. I am resourceful, decisive, team-oriented who excels at envisioning and implementing present and future ... moreorganizational needs. My performance and results reflect strong personal initiative, leadership, good judgment, discretion and accountability. I am a native English and Spanish speaker and my 8 year experience in the call center industry involves management, technical support, quality assurance and customer support. less

Rafael Segovia
Drop Here

Rafael Segovia

$5.56 /hr

Technical Support/Customer Care

Mejicanos, El Salvador

Overview

I am a confident self starter, I work well on my own initiative and as part of a team. Having gained skills and knowledge in my education and in the workplace I worked in a number of roles within the call center industry. In my current position, I am part of a team that reviews contractors’ work diaries since they are freelancers who work from home. We focus on enforcing company policies and procedures for over 600 employees which ... moreare located all over the world. I am resourceful, decisive, team-oriented who excels at envisioning and implementing present and future organizational needs. My performance and results reflect strong personal initiative, leadership, good judgment, discretion and accountability. I am a native English and Spanish speaker and my 8 year experience in the call center industry involves management, technical support, quality assurance and customer support. less

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Tests

NameScore (out of 5)Time to Complete
English To Spanish Translation Skills Test4.90Top 20%26 mins
Telephone Etiquette Certification4.30Top 20%23 mins
Customer Service Test4.50Top 20%14 mins
Windows XP Test3.50Top 30%36 mins
English Spelling Test (U.S. Version)4.75Top 30%33 mins
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Work History
5,476 hours worked
1 job
Availability
Available
Less than 30 hrs/week
Profile Link
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