My aim is to be one of the more dependable o Desk professionals, providing consistently excellent quality of work. I am a results-oriented, knowledgeable and reliable individual, willing to be trained and yet can be depended on to have a few ideas up my sleeve when and where needed. I come to the job with a professional, no-nonsense attitude and the assurance that I can deliver. In the Corporate world, I have got a vast experience of 8 years in the Customer Support (Chat/Email/Phone). I am a Call Center Owner and Man of PR. My personal Expertise include Managing Call Center, Supervising Telemarketing/Lead ... Generation/ Customer Service Projects I am a recruiter and can facilitate experienced resources for any Telemarketing, Data Entry, Customer Services, Lead Generation Projects I also have IT Department availability to facilitate Web Development Projects, Graphic Designing, Asterisk/Vicidial/GoAutodial Administration I have dedicated bandwidth, Telephony, High Speed Systems, Manual/Auto Dialer, VOIP I have expertise in designing all kinds of matrices, creating all kinds of reports taking Six Thinking Hats and Six Sigma into consideration. Gladly being a Yellow belt in Six Sigma I come with a thought that draws a fine scope for any kind of Business. I am also trained in Project Management and attended workshop on Project Management Professional (PMP). I am an expert in Ms Office (creating all sort of analysis through Ms Excel) My Work Ethics: Time is expensive and I give you the best in that time. I have self taught myself any relevant computer programs that I felt I will need to unify my skills. Communication: I have a fast response to all employers’ queries and concerns. I’ll be available to communicate via email, yahoo messenger, Windows Live Messenger, Skype & Google Talk. I check my emails several times a day and mostly reachable via Messengers. Code of Ethics: I am a very honest, hardworking individual who strives to maintain the highest quality of work. I am highly professional and value the opinions of my employers. If a project does not meet or exceed your expectations, I will do everything in my scope to correct the problem at no additional charge. I see to it that every project has been done correctly and accurately and can surpass my clients expectations. More of the reason why I scrutinize every angle, triple check all work and perfecting it over-all and going the extra mile to retain client's trust and satisfaction. Feedback/Endorsement: I strongly encourage feedback for all work that you find to be to your satisfaction and I pay the same respect to my employers.
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|Name||Score (out of 5)||Time to Complete|
|English Spelling Test (U.S. Version)||5.00||1st Place!||19 mins|
|MS Excel 2003 Test||3.60||Top 10%||40 mins|
|English Vocabulary Test (U.S. Version)||4.50||Top 20%||37 mins|
|Office Skills Test||3.90||Top 30%||34 mins|
|U.S. English Basic Skills Test||4.10||Top 20%||33 mins|