Louise Nulud
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Louise Nulud

Pro Customer Service/ ecommerce Project Manager


Manibaug, Porac, Philippines

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I have been in the Customer Service Business for more than 10 years – with extensive experience from different US, Australian and UK -based companies providing customer care and technical support. In my 8 years of working in 3 successful BPO's in the Philippines, I worked my way from being an agent to becoming a supervisor handling successful, performing teams handling telecom activations, customer service for both voice and correspondence department, collections team for one of the biggest credit card provider in the US. I led 25 staff members at most.After leaving the BPO industry, I entered the Online Freelance ... moreCareer and acquired sufficient opportunity to become seasoned in the craft. I am fortunate to have the chance to enjoy work at the comfort of my own home. It gives me the time and the opportunity to enjoy life. It is very important for someone who works at home to be really responsible and self-reliant. You need to find ways to continuously learn and make sure you deliver because of the nature of the online jobs available. This is why I make sure I continue to develop my skills so I can perform well and become dependable. Now I continue to leverage my extensive virtual experience in assisting businesses and individuals achieve their goals by means of delivering set projects and activities.I am not afraid to take up new challenges and learn to broaden my horizon. I always believe that learning is a continuous process. I regularly educate myself with the new trends about virtual assistance. I am keen in learning new software and processes to ensure I deliver quality support to my clients. less

Work History and Feedback

  • Oct 2014 - Sep 2015

    Virtual Assistant - Scheduler
    215 hours
    $4.44 / hr
    $943.86 earned

  • Jan 2015

    Assist me participate at forums

    No feedback given

    $5.00 earned
    Fixed Price

  • Sep 2014 - Oct 2014

    Articles for travel blog
    $11.12 earned
    Fixed Price

  • Mar 2012 - Jan 2013

    Telephone transcription

    No feedback given

    66 hours
    $3.33 / hr
    $220.98 earned

  • May 2012 - Jul 2012


    No feedback given

    $25.00 earned
    Fixed Price

  • Mar 2012 - Apr 2012

    ---Make sales calls-Get appointments---
    We need faster...
    17 hours
    $4.44 / hr
    $74.01 earned

  • View More (1)

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Name Score (out of 5) Time to Complete
Outbound Sales Skills Test 3.85 Top 10% 15 mins
Virtual Assistant Skills Test 3.85 Top 10% 12 mins
Time Management Test 2.60 Above Average 11 mins
English To Tagalog (Filipino) Translation Skills Test 4.75 Top 10% 26 mins
Telephone Etiquette Certification 4.45 Top 10% 15 mins
MS Excel 2003 Test 3.40 Top 20% 25 mins
Call Center Skills Test 4.25 Top 20% 15 mins
Management Skills Test 3.25 Top 20% 11 mins
Customer Service Test 4.50 Top 20% 15 mins
Management Skills Test 3.00 Top 30% 23 mins
Call Center Skills Test 4.00 Top 30% 17 mins
Office Skills Test 4.25 Top 10% 21 mins
Email Etiquette Certification 4.00 Above Average 12 mins
English Vocabulary Test (U.S. Version) 4.40 Top 30% 29 mins
English Spelling Test (U.S. Version) 4.90 Top 20% 19 mins
U.S. English Basic Skills Test 4.40 Top 10% 21 mins
English Vocabulary Test (U.S. Version) 4.00 Above Average 21 mins
English Spelling Test (U.S. Version) 4.75 Top 30% 18 mins
U.S. English Basic Skills Test 3.60 Above Average 18 mins

Work History

66% Job Success
876 hours worked
19 jobs


More than 30 hrs/week
24 hrs response time


Phone Number: Verified

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