Louise Nulud
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Louise Nulud

Pro Customer Service/ ecommerce Project Manager

$9.00/hr

Manibaug, Porac, Philippines

I have been in the Customer Service Business for more ... morethan 10 years – with extensive experience from different US, Australian and UK -based companies providing customer care and technical support. In my 8 years of working in 3 successful BPO's in the Philippines, I worked my way from being an agent to becoming a supervisor handling successful, performing teams handling telecom activations, customer service for both voice and correspondence department, collections team for one of the biggest credit card provider in the US. I led 25 staff members at most.After leaving the BPO industry, I entered the Online Freelance Career and acquired sufficient opportunity to become seasoned in the craft. I am fortunate to have the chance to enjoy work at the comfort of my own home. It gives me the time and the opportunity to enjoy life. It is very important for someone who works at home to be really responsible and self-reliant. You need to find ways to continuously learn and make sure you deliver because of the nature of the online jobs available. This is why I make sure I continue to develop my skills so I can perform well and become dependable. Now I continue to leverage my extensive virtual experience in assisting businesses and individuals achieve their goals by means of delivering set projects and activities.I am not afraid to take up new challenges and learn to broaden my horizon. I always believe that learning is a continuous process. I regularly educate myself with the new trends about virtual assistance. I am keen in learning new software and processes to ensure I deliver quality support to my clients. less

Overview Play video

I have been in the Customer Service Business for more than 10 years – with extensive experience from different US, Australian and UK -based companies providing customer care and technical support. In my 8 years of working in 3 successful BPO's in the Philippines, I worked my way from being an agent to becoming a supervisor handling successful, performing teams handling telecom activations, customer service for both voice and correspondence department, collections team for one of the biggest credit card provider in the US. I led 25 staff members at most.After leaving the BPO industry, I entered the Online Freelance ... moreCareer and acquired sufficient opportunity to become seasoned in the craft. I am fortunate to have the chance to enjoy work at the comfort of my own home. It gives me the time and the opportunity to enjoy life. It is very important for someone who works at home to be really responsible and self-reliant. You need to find ways to continuously learn and make sure you deliver because of the nature of the online jobs available. This is why I make sure I continue to develop my skills so I can perform well and become dependable. Now I continue to leverage my extensive virtual experience in assisting businesses and individuals achieve their goals by means of delivering set projects and activities.I am not afraid to take up new challenges and learn to broaden my horizon. I always believe that learning is a continuous process. I regularly educate myself with the new trends about virtual assistance. I am keen in learning new software and processes to ensure I deliver quality support to my clients. less

Louise Nulud
Drop Here

Louise Nulud

$9.00 /hr

Pro Customer Service/ ecommerce Project Manager

Manibaug, Porac, Philippines

Overview

I have been in the Customer Service Business for more than 10 years – with extensive experience from different US, Australian and UK -based companies providing customer care and technical support. In my 8 years of working in 3 successful BPO's in the Philippines, I worked my way from being an agent to becoming a supervisor handling successful, performing teams handling telecom activations, customer service for both voice and correspondence department, collections team for one of the biggest credit card ... moreprovider in the US. I led 25 staff members at most.After leaving the BPO industry, I entered the Online Freelance Career and acquired sufficient opportunity to become seasoned in the craft. I am fortunate to have the chance to enjoy work at the comfort of my own home. It gives me the time and the opportunity to enjoy life. It is very important for someone who works at home to be really responsible and self-reliant. You need to find ways to continuously learn and make sure you deliver because of the nature of the online jobs available. This is why I make sure I continue to develop my skills so I can perform well and become dependable. Now I continue to leverage my extensive virtual experience in assisting businesses and individuals achieve their goals by means of delivering set projects and activities.I am not afraid to take up new challenges and learn to broaden my horizon. I always believe that learning is a continuous process. I regularly educate myself with the new trends about virtual assistance. I am keen in learning new software and processes to ensure I deliver quality support to my clients. less

Work History and Feedback

  • Review writing

    Apr 2016
    No feedback given
    $2.00 earned
    Fixed Price

  • Review writing

    Mar 2016
    4.65
    She worked with me well following the instructions well. I recommend her for the other clients as well.
    $2.00 earned
    Fixed Price

  • Virtual Assistant - Scheduler

    Oct 2014 - Sep 2015
    4.00

    215 hours

    $4.44 / hr
    $943.86 earned

  • Assist me participate at forums

    Jan 2015
    No feedback given
    $5.00 earned
    Fixed Price

  • Articles for travel blog

    Sep 2014 - Oct 2014
    5.00
    $11.12 earned
    Fixed Price

  • Telephone transcription

    Mar 2012 - Jan 2013
    No feedback given

    66 hours

    $3.33 / hr
    $220.98 earned

  • FILIPINO WRITERS WANTED URGENTLY

    May 2012 - Jul 2012
    No feedback given
    $25.00 earned
    Fixed Price

  • ---Make sales calls-Get appointments---

    Mar 2012 - Apr 2012
    4.85
    We need faster...

    17 hours

    $4.44 / hr
    $74.01 earned

  • Appointment Setters

    Mar 2012
    3.05
    The freelancer has made this comment private
    $23.00 earned
    Fixed Price

Louise Nulud has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
Outbound Sales Skills Test3.85Top 10%15 mins
Virtual Assistant Skills Test3.85Top 10%12 mins
Time Management Test2.60Above Average11 mins
English To Tagalog (Filipino) Translation Skills Test4.75Top 10%26 mins
Telephone Etiquette Certification4.45Top 10%15 mins
MS Excel 2003 Test3.40Top 20%25 mins
Call Center Skills Test4.25Top 20%15 mins
Management Skills Test3.25Top 20%11 mins
Management Skills Test3.00Top 30%23 mins
Customer Service Test4.50Top 20%15 mins
Call Center Skills Test4.00Top 30%17 mins
Office Skills Test4.25Top 10%21 mins
Email Etiquette Certification4.00Above Average12 mins
English Vocabulary Test (U.S. Version)4.40Top 30%29 mins
English Spelling Test (U.S. Version)4.90Top 20%19 mins
U.S. English Basic Skills Test4.40Top 10%21 mins
English Vocabulary Test (U.S. Version)4.00Above Average21 mins
English Spelling Test (U.S. Version)4.75Top 30%18 mins
U.S. English Basic Skills Test3.60Above Average18 mins
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100% Job Success
Work History
878 hours worked
21 jobs
Availability
Available
More than 30 hrs/week
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Verifications
Phone Number: Verified
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