Support Master/Leader. Workaholic. Walking Dead Aficionado.
Salesforce App Development
I have spent the last few years supporting start-ups and SaaS companies in Silicon Valley like Pbworks (since 2008) and Recurly (since 2011) I have the highest satisfaction rates and lowest response times of any of my peers. I have the ability to quickly assess whether an issue is urgent and requires immediate escalation or if further troubleshooting will provide an easy solution.
I have nearly a decade of experience offering unmatched support for companies, from small start-ups to fortune 500 bu