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Expert Customer Service, Virtual Assistant


ILOILO CITY, Philippines


I feel that I am the best person for you to hire because I've been an an Administrative Assistant and a Customer Service Manager of a US Based Freight Company for 1 year and doing online home base jobs for 5years now. I took care of Customers' concerns, update them on a daily and a timely manner with regards to their freight. I also do the company's audits, invoice, billing and training of newly hires, data entry and answering phone calls. I have also managed a team of 10 people. I was the pioneer and was given the responsibility to recruit, ... morehire and train. I have also compiled Training Manuals both in videos and PDF formats. I also do one on one training with newly hires. I am open and very happy to learn new things.( I am a fast learner) I have worked with several US based companies as their Administrative assistant and doing some of their Internet Marketing. I have also worked for several Call Centers here in the Philippines doing Team Managing for Customer Service and Telemarketing agents. I can work as much as 12-15 hours a day and is also available during the weekends. I have set my home office and I have a back up Internet and a Generator. Feel Free to contact me anytime. :) less

Work History and Feedback

  • Jan 2013

    Phone research verification project
    Tried temporarily. Did not follow simple instructions for a simple project and took too long for a small project.
    5 hours
    $3.33 / hr
    $15.55 earned

  • Jan 2013

    7 hours
    $3.33 / hr
    $23.88 earned

  • Jan 2013

    Experienced telemarketer and Closer
    4 hours
    $4.44 / hr
    $17.76 earned

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Name Score (out of 5) Time to Complete
Customer Service Test 4.50 Top 20% 15 mins
Telephone Etiquette Certification 3.70 Below Average 15 mins
U.S. English Basic Skills Test 3.50 Above Average 22 mins

Work History

60 hours worked
6 jobs


More than 30 hrs/week


Phone Number: Verified

Associated with

Agency logo
VWP Manpower Agency
191,074 hours

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