JOSCA ANGELA ESTRAZA

JOSCA ANGELA ESTRAZA

Expert Customer Service, Virtual Assistant

ILOILO CITY, Philippines

$7.78/hr

(4.52)

What's the difference
Overview

I feel that I am the best person for you to hire because I've been an an Administrative Assistant and a Customer Service Manager of a US Based Freight Company for 1 year and doing online home base jobs for 5years now. I took care of Customers' concerns, update them on a daily and a timely manner with regards to their freight. I also do the company's audits, invoice, billing and training of newly hires, data entry and answering phone calls.

I have also managed a team of 10 people. I was the pion…

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Work History & Feedback

Phone research verification project

“Tried temporarily. Did not follow simple instructions for a simple project and took too long for a small project.”
2.00
5 hrs @ $3.33/hr
Earned $16

telemarketer

No feedback given
5.00
7 hrs @ $3.33/hr
Earned $24

Experienced telemarketer and Closer

No feedback given
3.05
4 hrs @ $4.44/hr
Earned $18
Tests Taken
Name Percentile Score

Customer Service Test

89

Telephone Etiquette Certification

40

U.S. English Basic Skills Test

52