Have worked in the call center industry for more than 4 years, providing Customer Service and Support, doing Appointment Setting and Lead Generation as well as Telemarketing. Been working home-based now for more than 4 years as a Virtual Assistant that does several roles and tasks from Basic Admin Works, Data Entry and Customer Support roles. My objective is to help companies achieve their highest level of Customer Support and satisfaction.
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|Name||Score (out of 5)||Time to Complete|
|Outbound Sales Skills Test||2.55||Below Average||27 mins|
|MS Word 2003 Test||3.25||Top 20%||23 mins|
|Call Center Skills Test||3.50||Below Average||17 mins|
|English Vocabulary Test (U.S. Version)||4.25||Top 30%||31 mins|
|Office Skills Test||3.75||Above Average||37 mins|
|Windows XP Test||2.75||Below Average||22 mins|
|English Spelling Test (U.S. Version)||4.60||Above Average||11 mins|
|U.S. English Basic Skills Test||3.10||Below Average||39 mins|