Bernadette Valerio
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Bernadette Valerio

Reliable Administrative Manager and Customer Support Specialist

$14.50/hr

San Pedro, Laguna, Philippines


Bernadette Valerio has added 1 portfolio piece. Create an account to review it.

My core competency lies in client services and exposed to ... moredifferent activities that will enhance client relationship management, operations and training programs for quality assurance. I am also proud to showcase my skills in Project Management, Voice Talent (as a), Administrative Support, Order Processing, Web Research, Data Entry, Lead Verification, Customer Support and Team Management (billing, technical, outbound, Email, Ticket and Chat). I see to it that all aspects has been done correctly and accurately and can surpass your expectations. More of the reason why I scrutinize every angle, triple check all work and perfecting it over-all and going the extra mile to retain client's trust and satisfaction. Sincere, reliable and remarkable professional work is what you'll get. less

Overview

My core competency lies in client services and exposed to different activities that will enhance client relationship management, operations and training programs for quality assurance. I am also proud to showcase my skills in Project Management, Voice Talent (as a), Administrative Support, Order Processing, Web Research, Data Entry, Lead Verification, Customer Support and Team Management (billing, technical, outbound, Email, Ticket and Chat). I see to it that all aspects has been done correctly and accurately and can surpass your expectations. More of the reason why I scrutinize every angle, triple check all work and perfecting it over-all and going the extra mile ... moreto retain client's trust and satisfaction. Sincere, reliable and remarkable professional work is what you'll get. less

Bernadette Valerio
Drop Here

Bernadette Valerio

$14.50 /hr

Reliable Administrative Manager and Customer Support Specialist

San Pedro, Laguna, Philippines

Overview

My core competency lies in client services and exposed to different activities that will enhance client relationship management, operations and training programs for quality assurance. I am also proud to showcase my skills in Project Management, Voice Talent (as a), Administrative Support, Order Processing, Web Research, Data Entry, Lead Verification, Customer Support and Team Management (billing, technical, outbound, Email, Ticket and Chat). I see to it that all aspects has been done correctly and accurately and can surpass your expectations. More of ... morethe reason why I scrutinize every angle, triple check all work and perfecting it over-all and going the extra mile to retain client's trust and satisfaction. Sincere, reliable and remarkable professional work is what you'll get. less

Bernadette Valerio has added 1 portfolio piece. Create an account to review it.

Work History and Feedback

  • DrumPants Customer Service

    Dec 2014 - Present
    Job in progress

    107 hours

    $9.44 / hr
    $1,010.09 earned

  • Email Support Representative

    Oct 2014 - Feb 2015
    3.80
    Bernadette did the job well and was entirely qualified, but was not reliable and often did not show up for her scheduled shifts.

    46 hours

    $7.78 / hr
    $356.60 earned

  • Constant Contact Autoresponder Project

    Apr 2012 - Jul 2012
    No feedback given

    3 hours

    $5.56 / hr
    $26.63 earned

  • Data Entry

    Aug 2011
    5.00
    Bernadette completed the data entry project accurately and within required deadlines. Thank you for your assistance.
    $166.67 earned
    Fixed Price

  • Web Categorization / Research

    Jan 2011 - Feb 2011
    5.00
    Bernadette did a fantastic job. I highly recommend working with her, and would do so again myself!

    55 hours

    $9.00 / hr
    $495.00 earned

  • Data-Entry and Personal Assistant

    Nov 2010 - Jan 2011
    5.00
    Very detail-oriented and conscientious web-researcher.

    117 hours

    $7.50 / hr
    $876.32 earned

  • Customer Support Team Manager

    Oct 2010
    5.00
    $60.00 earned
    Fixed Price

  • Songwriter Contact Info Research

    Oct 2010
    5.00

    5 hours

    $8.00 / hr
    $51.11 earned

  • Contract Renewal Manager

    Sep 2010
    5.00
    Thank you!
    $40.00 earned
    Fixed Price

  • Expert Customer Manager

    Sep 2010
    5.00
    $120.00 earned
    Fixed Price

  • 80 Q&A's & 40 social bookmarks

    Oct 2009 - Dec 2009
    5.00
    Thank you very much Bernadette for all of your hard work =) I wish you and your family much luck in the future and I hope to be working with you all again soon.
    $66.40 earned
    Fixed Price

Bernadette Valerio has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
Telephone Etiquette Certification4.55Top 10%15 mins
Customer Service Test4.75Top 10%13 mins
Call Center Skills Test4.50Top 10%18 mins
Email Etiquette Certification4.55Top 10%18 mins
Telephone Etiquette Certification4.30Top 20%11 mins
MS Word 2003 Test3.40Top 20%28 mins
Internet Marketing Test4.00Above Average14 mins
Call Center Skills Test4.00Top 30%16 mins
Customer Service Test4.40Top 30%10 mins
Customer Service Test4.25Above Average12 mins
Windows XP Test3.60Top 20%15 mins
Office Skills Test4.00Top 30%12 mins
Upwork Readiness Test for Independent Contractors and Company Managers4.20Below Average26 mins
English Spelling Test (U.S. Version)4.75Top 30%7 mins
English Spelling Test (U.S. Version)4.60Above Average6 mins
U.S. English Basic Skills Test3.75Above Average26 mins
U.S. English Basic Skills Test3.50Above Average20 mins
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Work History
10,092 hours worked
79 jobs
Availability
Available
Less than 30 hrs/week
3 days response time
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Phone Number: Verified
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