8 years working in administrative and customer service settings enables me to provide superior service. Specialist in data entry, web research, document processing, document conversion, customer service inbound / outbound, account payable/ receivable, email responds, live-chat and marketing assistant.Whether you need a document, market research, customer service or any other type of office task done, I am sure I can help you. In addition to administrative tasks and customer service skills, I am also a certified web designer. I’m proficient with Adobe CS4 suite; know HTML/XHTML, CSS, WordPress Environment and web design based jQuery. Typography, Grid layout, Color ... theory, Usability and accessibility standards, are additional skills I know. As German Native living and working in the United States, I am fluent in both English and German. Whether it is on professional or conversational level, writing academic papers or translate web content from one language into the other; perform web research, update your web site, or anything else you need done to effectively run your business, I am sure I can help you with that as well. Please feel free to contact me with any questions you may have. I am also available via Skype to set up a virtual meeting to discuss opportunities. Services Includes Administrative Assistant Support: Data entry Document preparation Appointment setting Email Correspondence Inbound/Outbound calls Answer support requests Customer service Screen applicants Hire freelancers or outsourcing staff Create Job listings Supervise Personnel Expense management Customer billing Pricing comparison & research Marketing Support: Data management Manage social media accounts such as Twitter& Facebook Create accounts and pages in Twitter, Facebook, Google+ & LinkedIn List building and contact search on Facebook, LinkedIn and Craigslist Create & monitor Ads using Facebook, LinkedIn, or Craigslist Market research Find the contact details of bloggers in your niche Locate Executives from Competitors Blog topic research Personal Assistant Services / Travel Arrangements Book flights Hotel reservations Arrange transportation Event confirmation Bill payment Checkbook balancing Research Appointment management Dinner reservations Purchase gifts Purchase tickets Web design Template updates Redesign
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