Archie john louie Y.

Archie john louie Y.

Multi-Skilled Freelance Professional

Mabalacat, Philippines

$6.67/hr

(4.30)

What's the difference
Overview

Ten (10) years of total work experience in the Business Process Outsourcing (BPO) industry specializing in these Customer Support areas:

- Technical Support (HelpDesk, Windows Desktop support, Remote support, Diagnostics and Virus removal, Android support, Product support, Software and Hardware support, etc. through LiveChat, E-mail and VOIP channels)

- Non Tech Support (Billing, General Inquiry, Service Desk, Ticketing, Order processing, Sales and Marketing, etc. through LiveChat, E-mail an…

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Work History & Feedback

Community Moderator

No feedback given
4.30
25 hrs @ $6.00/hr
Earned $151

Support Officer

No feedback given

155 hrs @ $3.00/hr
Earned $464

Message Board Moderator

Job in progress

1,085 hrs @ $2.78/hr
Earned $3,011
Tests Taken
Name Percentile Score

Accounting Principles Test

71

Accounting Skills Test (Assets and Revenue)

79

Customer Service Test

98

Email Etiquette Certification

91

English Vocabulary Test (U.S. Version)

91

Help Desk Certification

72

Telephone Etiquette Certification

92

U.S. English Basic Skills Test

76