Sheila Zafranco

Sheila Zafranco

Quality Analyst with inbound and outbound sales experience

Cainta, Philippines



What's the difference?

To be able to find a job wherein I can use all the skills and training learned. I am confident that my long and intensive stay in the BPO industry will help me to be a competitive applicant for the position. I have seven years of experience in the industry under my belt. My line of work varies from customer service (inbound and outbound) to quality assurance lead. My strong points for the position include: Excellent in Communication Skills; Highly skilled in English Language both in written and …


Work History & Feedback

Expert Appointment Setter/ Lead Gen

No feedback given

105 hrs @ $4.00/hr
Earned $419
Tests Taken
Name Percentile Score

Customer Service Test


Outbound Sales Skills Test


Telephone Etiquette Certification