I am determined to provide you a competitive advantage through timely delivery of high quality and cost effective production. I am always at your service 24/7. One of the best thing I have are latest computers with high speed internet access. I am skilled on gathering customer information through the internet such company websites, media articles, business networking sites, and other online information. This involves data validation, internet navigation, and web research. Average written and oral communication skills Accurate data entry with an eye for detail Proven analytical skills Display an enthusiastic and professional approach Deep understanding of internet navigation and research My main focus is ... consistent and persistent. I am detail oriented, dependable and reliable. Looking forward for a long term business relationship. - Multitask, talented, responsible and hard-working - Ability to work 15 hours every for 7 days. - High speed 3 (Three provider's broadband) internet connection (3mbps) with backup. FAST RESPONSE : Use MSN live, SKYPE, Gchat, Yahoo Messenger for fast response regularly. It helps the regular updating during the project period. My Services Include: - Internet/Web Research - Data Entry(Online/Offline) - Word Processing - Spreadsheet (MS-EXCEL) -CRM Customer Relationship Management -Order Processing YOUTUBE VIDEO Marketing Specialist * Responsible For Video Marketing and Search Engine Optimization (SEO) * Uploading Videos to YOUTUBE with tags and Description that will be Visible to Search Engines Like Google and Bing. By Making sure it will be on the first page. * Doing SEO For Related Topics * Add Keyword Tags and various descriptions * Upload videos to YouTube channel and optimize for search results. ORDER FULFILLMENT SPECIALIST Duties and Responsibilities: • Perfect Order Initiative (Back End Customer Service) • Responsible to ensure a smooth order process and delivery for Sales Representatives and customers. • Responsible to monitor, troubleshoot, modify, advise and alert any issues that prevent an order from processing quickly and efficiently • Responsible for assisting the sales floor in their day to day activities and giving them peace of mind by knowing their orders are in good hands. • Call back/Email Sales Representatives with requested information such as Credit issues with customer, Missing Purchase Orders or Verbal confirmation, Estimated Time of Arrival (ETA) of ordered product, Shipping Issues, Tracking numbers of delivery (FedEx, UPS, SAIA, AIT), pricing issue with the vendor and any other issues with regards to orders placed by Sales Representatives. • Handles emails with issues for resolution with regards to the orders. • Performs other duties and responsibilities as assigned • Other Duties includes; Word Processing, Spreadsheet (Micsrosoft Excel 2007), CRM Customer Relationship Management, OTHER JOBS PERFORMED: • Responsible for providing customers with accurate and timely information for their inquiries received via email support. • Performs order processing to assigned customers from Order Entry • Handles emails with issues for resolution with regards to the orders. • Responsible for preliminary review of all incoming orders for all necessary information such as Customer PO# Number, Order Entry form, Ship to Address, Order Type, Part Number/Customer Item #, Price, Quantity, shipping request date, shipping instructions and any additional special instructions. • Responsible for entry of information into the Oracle System. • Call back customers with requested information. • Performs other duties and responsibilities as assigned.
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|Name||Score (out of 5)||Time to Complete|
|Adobe Photoshop 6.0||2.75||Below Average||18 mins|
|Call Center Skills Test||2.60||Below Average||18 mins|
|English Spelling Test (U.S. Version)||4.75||Top 30%||19 mins|