Ronald D.

Ronald D.

Technical Support/Customer Support Specialist

Pampanga, Philippines

$3.33/hr

(3.85)

What's the difference
Overview

Extremely reliable, hardworking and dependable Technical Support/Customer Service Specialist with demonstrated expertise in providing support services via email, chat and telephone. Multifaceted professional with advanced hardware and software troubleshooting skills seeking to utilize valuable skill sets in providing top of the line service under any challenging situation. Highly experienced specialist built solid background in system diagnosis process, using proprietary troubleshooting techniqu…

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Work History & Feedback

Customer Support Representative - Computer Software Company

No feedback given
3.85
2,868 hrs @ $5.56/hr
Earned $16,009

Customer Support Representative - Computer Software Company

No feedback given
3.85
1,048 hrs @ $4.44/hr
Earned $4,506

Technical Support Representative

No feedback given

0 hrs @ $5.56/hr
Earned $6
Tests Taken
Name Percentile Score

Call Center Skills Test

83

Customer Service Test

95

Email Etiquette Certification

77

English Vocabulary Test (U.S. Version)

95

MS Word 2003 Test

89

U.S. English Basic Skills Test

87

Windows XP Test

98