I currently work as a Guest Services Assistant, who mainly handles telephone calls and email inquiries in a Hotel industry. I am a graduate of Associate Computer Programming, Internet savvy, has a keen attention to detail, fluent in English, has excellent communication and customer service skills, diligent, and I can do Administrative tasks as well.
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|Name||Score (out of 5)||Time to Complete|
|Mac OS X 10.5 Test||2.75||Below Average||23 mins|
|Adobe Photoshop CS3 Test||4.10||Top 10%||27 mins|
|Accounting Principles Test||2.25||Failed||33 mins|
|Telephone Etiquette Certification||4.30||Top 20%||20 mins|
|Customer Service Test||4.50||Top 20%||16 mins|
|MS Excel 2003 Test||3.10||Top 30%||40 mins|
|Email Etiquette Certification||4.30||Top 20%||17 mins|
|Accounting Skills Test (Assets and Revenue)||1.10||Failed||30 mins|
|Call Center Skills Test||3.60||Above Average||30 mins|
|Windows XP Test||3.60||Top 30%||20 mins|
|U.S. English Basic Skills Test||3.50||Above Average||22 mins|
|English Spelling Test (U.S. Version)||3.90||Below Average||12 mins|
|U.S. English Basic Skills Test||3.00||Below Average||25 mins|