Business Analyst and Technical Author with Business Analyst Certified
User's Guide Writing
White Paper Writing
*Technical Documentation, Technical Support, User's Manual, Functional Specifications, White Paper, Requirement Elicitation*
7.10 years of professional experience in Information Technology encompassing roles Technical Analyst and Support, Technical Author and Network Engineer (Voice and Data)
BCS Certificate in Business Analysis Practice.
Excellent interpersonal, communications and client facing skills.
Strong experience in all phases of Network Infrastructure Development and CRM System Development Lifecycle (SDLC).