Roberto Estrada
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Roberto Estrada

Technical Support /Customer Service


Valenzuela City, Philippines


To experience other field of work and earn extra money. I've been in the field of Technical Support/Helpdesk for the past 6+ years delivering quality customer service for and technical assistance to regular as well as VIP customers.

Roberto Estrada has added 3 portfolio pieces. Create an account to review them.

Work History and Feedback

  • May 2011 - Nov 2011

    Remote Help Desk Support Representative
    Robert is a great asset to our company. We are looking forward to hiring him again!
    597 hours
    $3.33 / hr
    $1,986.35 earned

  • Aug 2011

    Windows XP and 7 expert needed!!!!!!!!!!!
    Excellent job!!! A ++++
    $8.89 earned
    Fixed Price

  • Oct 2010 - Feb 2011

    Technical writer - ISP helpdesk manual (DSL)

    No feedback given

    1 hour
    $3.33 / hr
    $3.33 earned

Roberto Estrada has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
Telephone Etiquette Certification 4.30 Top 20% 26 mins
Call Center Skills Test 4.00 Top 30% 37 mins
Customer Service Test 4.25 Above Average 25 mins
Windows XP Test 3.50 Top 30% 36 mins
English Spelling Test (U.S. Version) 4.75 Top 30% 36 mins
Office Skills Test 3.50 Below Average 20 mins

Work History

100% Job Success
12,401 hours worked
14 jobs


More than 30 hrs/week


Phone Number: Verified

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