I aim to provide an efficient and excellent service to oDesk employers. I am a very self-motivated person, well-organized and great in multitasking. I have 8 years call handling skills where I’ve delivered effective Customer Service in a Business Processing Outsource (BPO) firm and I am highly skilled in administrative duties dealing with wireless phones, satellite televisions, appointment systems, visa assistance processing, billing systems, basic technical troubleshooting, answering email correspondence and telemarketing. I have superior computer knowledge in MS office such Excel, Word, Access and Powerpoint. Excellent in web research too.
Jeanyfer B. has added 5 portfolio pieces. Create an account to review them.
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|Name||Score (out of 5)||Time to Complete|
|MS Excel 2007 Test||3.40||Top 30%||36 mins|
|Customer Service Test||4.25||Above Average||15 mins|
|Email Etiquette Certification||3.85||Above Average||22 mins|