Michelle M.
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Michelle M.

Tech Support/Helpdesk/Data Entry Professional/Transcriptionist/VA

$5.56/hr

Manila, Philippines

Overview

I'm an all-around virtual worker. I have been working here in Odesk for over 3 years now. Here are the things which you can rely me on: - I'm an IT graduate, I know how to read programs; I know how to code in html, java & visual basic - I worked in the callcenter/BPO industry (Dell, Safeway, Touchstar, HCL, TechMahindra) - 45WPM typing speed, 100% accuracy - clear comprehension of the English language - excellent English speaking and writing skills - had audio transcribing experience - book summarization - proofreading - can do teaching/tutorial

Michelle M. has added 2 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Oct 2012 - Nov 2012

    IP Surveillance system support - CCTV Milestone VMS
    5.00
    She was a good contractor. Will consider her in the future.
    45 hours

  • Oct 2012

    Call Support Agent
    5.00
    49 hours
    $2.22 / hr
    $109.51 earned

  • Aug 2012

    Virtual Assistant
    3.30
    As previously discussed, we are still testing phase with other Virtual Assitants. Many thanks for work completed this week.
    21 hours
    $1.50 / hr
    $29.49 earned

  • Jul 2011 - Nov 2011

    Software Tech Support
    3.95
    551 hours
    $5.56 / hr
    $2,937.51 earned

  • Jul 2011

    Software Tech Support
    4.00
    29 hours
    $5.56 / hr
    $159.41 earned

  • Apr 2011

    Cloud 9 Customer Support Manager
    5.00
    $1.00 earned
    Fixed Price

  • View More (11)

Michelle M. has more jobs to show. Create an account to review them.

Tests

Name Score (out of 5) Time to Complete
Customer Service Test 4.60 Top 10% 9 mins
English To Tagalog (Filipino) Translation Skills Test 4.60 Top 20% 16 mins
MS Word 2007 Test 3.60 Top 20% 40 mins
Help Desk Certification 3.00 Below Average 17 mins
Creative Writing Test - Fiction (U.S. Version) 3.00 Below Average 40 mins
Email Etiquette Certification 3.85 Above Average 13 mins
Telephone Etiquette Certification 3.70 Below Average 17 mins
Windows XP Test 3.50 Top 30% 8 mins
Upwork Readiness Test for Independent Contractors and Company Managers 4.20 Below Average 28 mins
English Vocabulary Test (U.S. Version) 3.75 Below Average 10 mins
English Spelling Test (U.S. Version) 4.75 Top 30% 6 mins
U.S. English Basic Skills Test 4.10 Top 20% 19 mins
U.S. English Basic Skills Test 4.10 Top 20% 12 mins

Work History

4,075 hours worked
33 jobs

Availability

Available
More than 30 hrs/week

Verifications

Phone Number: Verified

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