Gil Cornelio de la Pena

Gil Cornelio de la Pena

Six-Sigma White Belt Certified Call Center Supervisor / Web Developer

Bacolod City, Philippines

$8.89/hr

(4.62)

What's the difference?
Gil Cornelio de la Pena

Gil Cornelio de la Pena

Six-Sigma White Belt Certified Call Center Supervisor / Web Developer

Overview

I have been in the call center industry for 9 years now and have made my way to the team leader level. I have had experiences in Customer Service, Data Entry, Sales and Technical Support before I was promoted to a supervisory position. Since I've started as a team leader, I have received a number of awards such as The Best Team Leader for 2 quarters and 14 Most Outstanding Team Leader awards.

A self-taught web developer and designer. I create and design websites as a hobby.

I have created and …

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Work History & Feedback

Everest Customer Support

“Thank you so much for your cooperation!!Teresa”
5.00
Fixed Price $60

Customer Support Team Manager

“Gil followed the instructions well and finished the testing phase within the given time limit. He is very easy to work with”
5.00
Fixed Price $90

Customer Service/Escalations Director

No feedback given

826 hrs @ $8.89/hr
Earned $9,362

Customer Service/Escalations Director

No feedback given

1,893 hrs @ $5.56/hr
Earned $14,705

Customer Service/Escalations Director

No feedback given

947 hrs @ $8.89/hr
Earned $8,999
Tests Taken
Name Percentile Score

Call Center Skills Test

97

Customer Service Test

89

Email Etiquette Certification

91

English Spelling Test (U.S. Version)

96

Telephone Etiquette Certification

83

U.S. English Basic Skills Test

82