Gil Cornelio de la Pena
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Gil Cornelio de la Pena

Six-Sigma White Belt Certified Call Center Supervisor / Web Developer

$8.89/hr

Bacolod City, Philippines


Gil Cornelio de la Pena has added 3 portfolio pieces. Create an account to review them.

I have been in the outsourcing industry since 2004 and ... morehave made my way to the team leader level. I have had experiences in Customer Service, Data Entry, Sales and Technical Support before I was promoted to a supervisory position. Since I've started as a team leader, I have received a number of awards such as The Best Team Leader for 2 quarters and 14 Most Outstanding Team Leader awards. A self-taught web developer and designer. I create and design websites as a hobby. I have created and designed the Namitz website (www.namitz.com). A fully-interactive Ilonggo online community that caters to the people living in Bacolod City, Philippines and its surrounding cities and municipalities. I have also created and designed the Integrated Artists and Musicians forum (http://iamnegros.home-forum.com/). An online forum that caters to all the talented people of Negros Occidental, Philippines. It is a website where artists display their works-of-art and independent musicians promote their demos. less

Overview

I have been in the outsourcing industry since 2004 and have made my way to the team leader level. I have had experiences in Customer Service, Data Entry, Sales and Technical Support before I was promoted to a supervisory position. Since I've started as a team leader, I have received a number of awards such as The Best Team Leader for 2 quarters and 14 Most Outstanding Team Leader awards. A self-taught web developer and designer. I create and design websites as a hobby. I have created and designed the Namitz website (www.namitz.com). A fully-interactive Ilonggo online community that caters to the ... morepeople living in Bacolod City, Philippines and its surrounding cities and municipalities. I have also created and designed the Integrated Artists and Musicians forum (http://iamnegros.home-forum.com/). An online forum that caters to all the talented people of Negros Occidental, Philippines. It is a website where artists display their works-of-art and independent musicians promote their demos. less

Gil Cornelio de la Pena
Drop Here

Gil Cornelio de la Pena

$8.89 /hr

Six-Sigma White Belt Certified Call Center Supervisor / Web Developer

Bacolod City, Philippines

Overview

I have been in the outsourcing industry since 2004 and have made my way to the team leader level. I have had experiences in Customer Service, Data Entry, Sales and Technical Support before I was promoted to a supervisory position. Since I've started as a team leader, I have received a number of awards such as The Best Team Leader for 2 quarters and 14 Most Outstanding Team Leader awards. A self-taught web developer and designer. I create and design websites ... moreas a hobby. I have created and designed the Namitz website (www.namitz.com). A fully-interactive Ilonggo online community that caters to the people living in Bacolod City, Philippines and its surrounding cities and municipalities. I have also created and designed the Integrated Artists and Musicians forum (http://iamnegros.home-forum.com/). An online forum that caters to all the talented people of Negros Occidental, Philippines. It is a website where artists display their works-of-art and independent musicians promote their demos. less

Gil Cornelio de la Pena has added 3 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Technical support required for MTG card app

    Jan 2016 - Present
    Job in progress

    164 hours

    $6.50 / hr
    $989.74 earned

  • Customer Service/Escalations Director

    Feb 2012 - Sep 2012
    No feedback given

    826 hours

    $8.89 / hr
    $9,362.46 earned

  • Customer Service/Escalations Director

    Apr 2011 - Feb 2012
    No feedback given

    1,893 hours

    $5.56 / hr
    $14,704.96 earned

  • Customer Service/Escalations Director

    Sep 2010 - Apr 2011
    No feedback given

    947 hours

    $8.89 / hr
    $8,998.67 earned

  • Everest Customer Support

    May 2010 - Jun 2010
    5.00
    Thank you so much for your cooperation!! Teresa
    $60.00 earned
    Fixed Price

  • Customer Support Team Manager

    Feb 2010 - Mar 2010
    5.00
    Gil followed the instructions well and finished the testing phase within the given time limit. He is very easy to work with
    $90.00 earned
    Fixed Price

Gil Cornelio de la Pena has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
English Spelling Test (U.S. Version)5.001st Place!8 mins
Call Center Skills Test4.50Top 10%11 mins
Email Etiquette Certification4.45Top 10%15 mins
Telephone Etiquette Certification4.30Top 20%11 mins
Customer Service Test4.50Top 20%14 mins
U.S. English Basic Skills Test4.10Top 20%16 mins
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Work History
4,341 hours worked
16 jobs
Availability
Available
More than 30 hrs/week
Profile Link
Verifications
Phone Number: Verified
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