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Clair Ann Po
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Clair Ann Po

Top Customer Service and Sales Representative

$13.33/hr

Cebu, Philippines

I have been one of the pioneer agents for Intuit, ... morea payroll software where my role entails taking customer service calls, doing direct deposit and payroll technical support. Eventually, I became the programs PAC(Productivity Assurance Coordinator) where i see to it that agents adheres to schedule, I also generate memorandum and incident reports for any infraction made. I have also a part of Microsoft and been one of the technicians for AT&T, where i do technical support for internet connections, diagnose issue and do troubleshooting. I then became a part of Hewlett-Packard, where i have also been one of their technical support representative. I do troubleshooting and installations of hardware and software and would do up selling for other HP products. I then became a part of Windward Software, where i became one of their support coordinators/administrator, who assigns technical tasks to technicians as well as doing minor troubleshooting and currently i am a part of Greenwire Global, where i am one of their top agent for their sales account and was promoted to become their Quality Assurance Specialist, mentoring and training agents. Most of the time I meet my quota earlier than expected. I also dial for test campaigns and i also help generate scripts for them as well. I love to exceeding employers expectations because i believe in hardwork and love for my job... " GREAT MIND...GREAT IDEAS!!" less

Overview

I have been one of the pioneer agents for Intuit, a payroll software where my role entails taking customer service calls, doing direct deposit and payroll technical support. Eventually, I became the programs PAC(Productivity Assurance Coordinator) where i see to it that agents adheres to schedule, I also generate memorandum and incident reports for any infraction made. I have also a part of Microsoft and been one of the technicians for AT&T, where i do technical support for internet connections, diagnose issue and do troubleshooting. I then became a part of Hewlett-Packard, where i have also been one of their ... moretechnical support representative. I do troubleshooting and installations of hardware and software and would do up selling for other HP products. I then became a part of Windward Software, where i became one of their support coordinators/administrator, who assigns technical tasks to technicians as well as doing minor troubleshooting and currently i am a part of Greenwire Global, where i am one of their top agent for their sales account and was promoted to become their Quality Assurance Specialist, mentoring and training agents. Most of the time I meet my quota earlier than expected. I also dial for test campaigns and i also help generate scripts for them as well. I love to exceeding employers expectations because i believe in hardwork and love for my job... " GREAT MIND...GREAT IDEAS!!" less

Clair Ann Po
Drop Here

Clair Ann Po

$13.33 /hr

Top Customer Service and Sales Representative

Cebu, Philippines

Overview

I have been one of the pioneer agents for Intuit, a payroll software where my role entails taking customer service calls, doing direct deposit and payroll technical support. Eventually, I became the programs PAC(Productivity Assurance Coordinator) where i see to it that agents adheres to schedule, I also generate memorandum and incident reports for any infraction made. I have also a part of Microsoft and been one of the technicians for AT&T, where i do technical support for internet connections, ... morediagnose issue and do troubleshooting. I then became a part of Hewlett-Packard, where i have also been one of their technical support representative. I do troubleshooting and installations of hardware and software and would do up selling for other HP products. I then became a part of Windward Software, where i became one of their support coordinators/administrator, who assigns technical tasks to technicians as well as doing minor troubleshooting and currently i am a part of Greenwire Global, where i am one of their top agent for their sales account and was promoted to become their Quality Assurance Specialist, mentoring and training agents. Most of the time I meet my quota earlier than expected. I also dial for test campaigns and i also help generate scripts for them as well. I love to exceeding employers expectations because i believe in hardwork and love for my job... " GREAT MIND...GREAT IDEAS!!" less

Work History and Feedback

  • Cold Calling & Appointment setting

    Feb 2015
    4.30

    79 hours

    $11.11 / hr
    $879.54 earned

  • Cold Call Small Businesses, Hourly Pay + Bonus

    Jan 2015
    1.60
    18 minutes were logged for every call that was not even answered. 100 calls in total in over 30 hours. I consider this a huge rip off and would only recommend if you are made of money. What's worse is this gig was NOT "money back guaranteed" like oDesk claimed. oDesk will not refund me. So my advice is to avoid hiring on oDesk at all. Share your story of being scammed on oDesk on social media: Twitter, Facebook, Google+ etc. If you were ripped off like me, find your CC company and ask them to help you fight for your money and rights.

    31 hours

    $11.11 / hr
    $340.70 earned

  • CRITERIONMED ITENS SALES

    Aug 2014 - Dec 2014
    3.30
    Do not believe right fit very nice person

    192 hours

    $11.11 / hr
    $2,127.59 earned

  • URGENT: Experienced Telemarketer Needed, preferably from Cebu, Philippines

    Jun 2014
    1.40
    Good English but very unreliable and has a poor work ethic. No Call, No Show for 2 days and applied for other jobs while using the company's time.
    Freelancer's Response
    I have been extremely offended by the one who managed the campaign as Aubrey did not extend means to ask why I was not able to inform her about my absence. Internet was down in our area and she lives within the area as well so she should know. I had been rushed to the hospital immediately after trying to rush t my father's place to check if internet was working there. She is very inconsiderate and does not know how to run the team. She did not even consider all the inputs I have made with regard to my thoughts on how to make her campaign fly knowing she does not have any processed in place yet.

    31 hours

    $5.56 / hr
    $292.84 earned

  • Phone sales and qualifying lead genration position

    May 2014 - Jun 2014
    3.25
    Claire was very nice and her English was very good. She did not follow through with directions every time and was not always as dependable as I needed.

    56 hours

    $7.78 / hr
    $434.38 earned

  • Appointment Setter wanted - must have experience calling Australia

    Oct 2013 - Apr 2014
    4.65

    136 hours

    $5.56 / hr
    $768.59 earned

  • DO YOU LOVE SELLING?! YOU ARE WHAT WE'RE LOOKING FOR!

    Jan 2014 - Feb 2014
    4.85
    Clair had a fantastic attitude towards work and we were happy with her performance. Our company is restructuring our sales team onshore with only a support function offshore due to consumer demands and Clair's role will be automated in the near future, therefore that is why we have released Clair. Would definitely hire again.

    123 hours


  • Top Money For Talented Telemarketers

    Jan 2014
    3.50
    Missed training

    25 hours


  • Need a telemarketer

    Nov 2013
    1.00
    Was not responsive and partially delivered what was required.

    2 hours

    $11.11 / hr
    $22.22 earned

  • Lead generation & appointment setting for a consumer electronic company

    Oct 2013
    5.00
    good job as last time
    $100.10 earned
    Fixed Price

  • View More (21)

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Tests

NameScore (out of 5)Time to Complete
English Spelling Test (U.S. Version)5.001st Place!12 mins
Call Center Skills Test4.25Top 20%20 mins
Telephone Etiquette Certification4.00Above Average18 mins
Email Etiquette Certification3.85Above Average14 mins
U.S. English Basic Skills Test4.00Top 30%20 mins
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70% Job Success
Work History
3,350 hours worked
70 jobs
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More than 30 hrs/week
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