Kimberly M.
Drop Here

Kimberly M.

Social Media Marketing Virtual Assistant Professional


Indianapolis, United States


Over the last 20 years I have developed as a Customer Service Professional via phone, email and face to face; the last three years in a virtual office environment. I am experienced in administrative and clerical support handling basic office tasks and managing small teams. Some industries I've worked in include: Front Desk Support-Fifth Third bank Receptionist-Endress & Hauser, Inc Microfilm and Filing-Community Hospital East Research and City Outreach-Feiwell & Hannoy, P.C. Office Manager-RPS Imaging, Indianapolis I have provided virtual support to include: Recare Agent and Scheduler via remote desktop-Cherry Hill Dental Office Research and Data Entry-A Little Bird Told Me Kids & ... moreBubs Virtual Call Center-Mullins Media Group, LLC Event Writer and Data Entry-Savvy Source Lead Generator-Pivotal Practices Consulting, LLC My marketable assets range extensively in a variety of industries, but my current area of expertise is concentrated to fashion and jewelry marketing. Specifically utilizing social media platforms, researching dropship companies, selecting product, managing backend via Shopify and product description writing. Currently, I provide Social Media Marketing assistance to several companies utilizing such platforms as Facebook, Pinterest, Instagram and Polyvore. I offer supplementary talents and skills utilizing a Windows 7 laptop with headset, Android phone and tablet, with proficiency using Skype, Hootsuite, Trello, Help Scout and various CRM applications. less

Kimberly M. has added 16 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Aug 2014 - Mar 2015

    Client Retention and On-boarding of new jewelry designers
    Kimberly did an excellent job helping our high end jewelry designers being part of our community. She not only understands designers, she also understands consumer's mindsets (equally important) as is also reflected in her social media abilities.
    89 hours
    $9.50 / hr
    $842.33 earned

  • Aug 2014

    Social Media & Email Marketing for Relationship Expert
    9 hours
    $9.37 / hr
    $82.77 earned

  • May 2014

    Writers and Authors Marketing Rep
    Kim is very understanding and friendly to work with. She takes time to understand what you want and brings about suggestions to expand your awareness about marketing and social medias.
    13 hours
    $12.78 / hr
    $159.75 earned

  • Jul 2012 - Sep 2013

    Virtual Receptionist
    66 hours
    $10.00 / hr
    $658.36 earned

  • Jun 2013

    Phone Rep or VA with Phone Skills Needed
    The freelancer has made this comment private
    4 hours
    $10.00 / hr
    $36.67 earned

  • Sep 2011 - Dec 2012

    Trivia Question Writer
    4 hours
    $5.56 / hr
    $21.29 earned

  • View More (7)

Kimberly M. has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
Telephone Etiquette Certification 4.55 Top 10% 17 mins
Virtual Assistant Skills Test 3.85 Top 10% 25 mins
Organizational Behavior Test 3.25 Top 30% 28 mins
Email Etiquette Certification 4.45 Top 10% 22 mins
Creative Writing Test - Fiction (U.S. Version) 3.75 Above Average 36 mins
Office Skills Test 4.40 Top 10% 36 mins
Call Center Skills Test 4.00 Top 30% 20 mins
Customer Service Test 4.40 Top 30% 14 mins
UK English Basic Skills Test 3.60 Above Average 23 mins
English Vocabulary Test (U.S. Version) 3.90 Above Average 21 mins
U.S. English Basic Skills Test 4.25 Top 20% 26 mins
English Spelling Test (U.S. Version) 4.75 Top 30% 33 mins

Work History

100% Job Success
3,255 hours worked
47 jobs


Less than 30 hrs/week
24 hrs response time

Associated with

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937 hours


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