Customer satisfaction is vital in doing any kind of business. Following policies and abiding every rule set forth by the company is also important. Giving the best customer service and experience one can offer can make a great appeal and impression to any customer. Thus, active listening and giving empathy can make us understand and connect to any customer we are talking to. Also, we must always make sure that we are doing things accurately as fast as possible. I would like share my knowledge and experiences by joining your workforce, and i know that i will be an asset ... to your team.
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|Name||Score (out of 5)||Time to Complete|
|English To Tagalog (Filipino) Translation Skills Test||5.00||1st Place!||20 mins|
|Report Writing Test||3.60||Above Average||20 mins|
|Call Center Skills Test||4.25||Top 20%||22 mins|
|U.S. Word Usage Test||3.75||Top 30%||35 mins|
|Customer Service Test||4.25||Above Average||15 mins|
|Telephone Etiquette Certification||3.85||Below Average||19 mins|
|English Spelling Test (U.S. Version)||4.90||Top 20%||22 mins|
|Office Skills Test||3.90||Top 30%||29 mins|
|English Vocabulary Test (U.S. Version)||4.00||Above Average||40 mins|