I worked for NCO Philippines for over 4 years. I started as a collections associate and got promoted as a Quality Coach after 10 months. And after 2 years I became a Quality Supervisor who supervises a team of quality coaches and quality analysts.
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|Name||Score (out of 5)||Time to Complete|
|Networking Concepts Test||4.10||Top 20%||27 mins|
|Customer Service Test||4.50||Top 20%||14 mins|
|Call Center Skills Test||4.10||Top 20%||22 mins|
|Windows XP Test||4.00||Top 10%||28 mins|
|U.S. English Basic Skills Test||3.50||Above Average||18 mins|