I worked in a call center for four years and from these four years, I spent two working as a customer service representative. This period became a training ground for me not only to enhance my skills with different mediums of support such as phones, chat and email, but also my leadership and interpersonal skills.
I spent one year as a Quality Analyst and the remaining year as a Performance Development Coach or a Supervisor.
I am a quick learner and very reliable. My priority is the degree of quality in the service that I am providi