Rachel Sevilla
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Rachel Sevilla

Research, Lead Generation, Data Entry, Email Handling, Call Evaluation


Caloocan City, Philippines


A stern position in the area of customer relationship management that aims to serve both internal and external patrons in service-oriented industry. Queue Support Specialist - Telecom account performing quality assurance and team lead function. Has extensive experience on customer service, airline, sales and marketing, telecommunications, cable and satellite and financial accounts. I am seeking opportunities in the customer service field non voice, chat, email or data encoding. Proficient in Avaya CMS Supervisor, Eye-Q, Word, Excel, ICMS, Siebel, Saber Interact, Unirush, ACR, Wireline and other web base software/application.

Rachel Sevilla has added 1 portfolio piece. Create an account to review it.

Work History and Feedback

  • Aug 2014 - Sep 2015

    A Personal Assistant Book Keeping/Data Entry/Research
    93 hours
    $2.22 / hr
    $216.83 earned

  • Nov 2014 - Jul 2015

    Web research lead generation analysis

    No feedback given

    $150.00 earned
    Fixed Price

  • Sep 2014 - Jul 2015

    Data Collection for Restaurants

    No feedback given

    $388.89 earned
    Fixed Price

  • Dec 2014 - Jan 2015

    Build Sales & Lead Pipeline for growing Startup
    Rachel was an excellent resource for our project and completed the activities on time and very effectively. I highly recommend her for projects.
    23 hours
    $3.00 / hr
    $67.50 earned

  • Aug 2014 - Jan 2015

    Web Browsing/Data Entry

    No feedback given

    65 hours
    $2.22 / hr
    $143.56 earned

  • Dec 2014

    Date Entry - must know Excel !
    Rachel was quick and completed the job accurately, Many thanks :)
    $35.00 earned
    Fixed Price

  • View More (13)

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Name Score (out of 5) Time to Complete
Call Center Skills Test 3.75 Above Average 29 mins
Customer Service Test 4.25 Above Average 20 mins

Work History

100% Job Success
2,622 hours worked
54 jobs


Less than 30 hrs/week

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