Laizel Arellano
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Laizel Arellano

Customer Service Professional, Virtual Assistant, Data Entry


Davao City, Philippines


I have worked for a Top Call Center in over 4 years where I handled different types of customers located globally. I have gained expertise in dealing with difficult customers and escalated situations through continued trainings and skills development. My orientation is to always provide exceptional contributions to customer service for all customers may it be simple inquiries or technical issues. Because I am a self starter and always eager to learn new things, I've worked my way up from being a Technical Service Representative to a Supervisor. As such I develop leadership skills and ... moremanagement skills where I was able to touch based on people management, collating data,quaity/behavior coaching and product presentations. You can go over my work history and job accomplishments, you may find it inadequate but I assure to provide best quality service. less

Work History and Feedback

  • May 2012 - Jul 2012

    Email, support tickets, data processing
    Laizel's work has been of the highest quality. She is a quick learner and offers useful suggestions and input. Her communications skills are first rate, including English spelling and grammar. Her spoken English is easy to understand, with only a very slight accent. I will not hesistate to use her again in the future and give her my highest recommendation.
    143 hours
    $2.78 / hr
    $398.44 earned

  • Mar 2012 - May 2012

    Data Entry
    71 hours
    $2.78 / hr
    $198.30 earned

  • Aug 2011 - Apr 2012

    376 hours
    $2.22 / hr
    $877.59 earned

Laizel Arellano has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
Call Center Skills Test 4.00 Top 30% 26 mins
MS Excel 2007 Test 3.00 Above Average 20 mins
Office Skills Test 4.10 Top 20% 24 mins
Customer Service Test 4.25 Above Average 18 mins
Telephone Etiquette Certification 3.85 Below Average 19 mins
Email Etiquette Certification 3.85 Above Average 16 mins
U.S. English Basic Skills Test 4.00 Top 30% 25 mins

Work History

614 hours worked
5 jobs


More than 30 hrs/week

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