My Background in Customer Service and Support coupled with my Data Entry skills would enable me to be a valuable contribution to your company. I have a wide range of skills and abilities. I have approximately (13) years of experience with Inbound/Outbound Customer Service, Support as well as Administrative and Clerical skills. I have (3) years of experience in Sales and Telemarketing. I am proficient with Computers and different Software such as MS Office Suites. I have excellent Data Entry and Research skills. I also have experience using Social Media Sites such as Facebook, Twitter, Myspace and LinkedIn. I have ... my A.S Degree in Medical Assisting and I do have some Medical Billing/Coding experience as well as some Transcription. I also have experience using ticket systems such as Wufoo and Zendesk( new and old version) I am quick to learn anything and everything. I am an honest, hardworking, dedicated quick thinker as well as on my feet kind of person. I am native English and I live in Florida which is in Eastern Standard Time zone.
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|Name||Score (out of 5)||Time to Complete|
|Customer Service Test||4.60||Top 10%||15 mins|
|Telephone Etiquette Certification||4.45||Top 10%||10 mins|
|Email Etiquette Certification||4.45||Top 10%||16 mins|
|Office Skills Test||4.25||Top 10%||31 mins|