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Robin B.
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Robin B.

Customer Service and Office Professional

$14.44/hr

Beverly Hills, United States

I am considered a “jack of all trades” because I ... morehave such a wide range of skills and abilities. I am able to be used for more than just one position. Little bit about my Background: I have approximately (15) years of experience with Inbound/Outbound Customer Service/Support as well as Administrative and Clerical skills. I have (3) years of experience in Sales and Telemarketing. I am proficient with Computers and different Software such as MS Office Suites. I have excellent Data Entry and Research skills. I also have experience using Social Media Sites such as Facebook, Twitter, Myspace and LinkedIn. I have my A.S Degree in Medical Assisting and I am a Certified Nursing Assistant. I have 7 years experience working in the medical field through Home Healthcare and a Doctors office. I do have some Medical Billing/Coding experience as well as some Transcription. also have experience using ticket systems such as Wufoo and Zendesk( new and old version) I am quick to learn anything and everything. I am an honest, hardworking, dedicated quick thinker as well as on my feet kind of person. I am native English and I live in Florida which is in Eastern Standard Time zone. less

Overview

I am considered a “jack of all trades” because I have such a wide range of skills and abilities. I am able to be used for more than just one position. Little bit about my Background: I have approximately (15) years of experience with Inbound/Outbound Customer Service/Support as well as Administrative and Clerical skills. I have (3) years of experience in Sales and Telemarketing. I am proficient with Computers and different Software such as MS Office Suites. I have excellent Data Entry and Research skills. I also have experience using Social Media Sites such as Facebook, Twitter, Myspace and ... moreLinkedIn. I have my A.S Degree in Medical Assisting and I am a Certified Nursing Assistant. I have 7 years experience working in the medical field through Home Healthcare and a Doctors office. I do have some Medical Billing/Coding experience as well as some Transcription. also have experience using ticket systems such as Wufoo and Zendesk( new and old version) I am quick to learn anything and everything. I am an honest, hardworking, dedicated quick thinker as well as on my feet kind of person. I am native English and I live in Florida which is in Eastern Standard Time zone. less

Robin B.
Drop Here

Robin B.

$14.44 /hr

Customer Service and Office Professional

Beverly Hills, United States

Overview

I am considered a “jack of all trades” because I have such a wide range of skills and abilities. I am able to be used for more than just one position. Little bit about my Background: I have approximately (15) years of experience with Inbound/Outbound Customer Service/Support as well as Administrative and Clerical skills. I have (3) years of experience in Sales and Telemarketing. I am proficient with Computers and different Software such as MS Office Suites. I have ... moreexcellent Data Entry and Research skills. I also have experience using Social Media Sites such as Facebook, Twitter, Myspace and LinkedIn. I have my A.S Degree in Medical Assisting and I am a Certified Nursing Assistant. I have 7 years experience working in the medical field through Home Healthcare and a Doctors office. I do have some Medical Billing/Coding experience as well as some Transcription. also have experience using ticket systems such as Wufoo and Zendesk( new and old version) I am quick to learn anything and everything. I am an honest, hardworking, dedicated quick thinker as well as on my feet kind of person. I am native English and I live in Florida which is in Eastern Standard Time zone. less

Work History and Feedback

  • U.S. Based Customer Service Rep Wanted!

    Feb 2016 - Mar 2016
    No feedback given

    2 hours


  • Telephone Survey & Data Entry

    Jun 2013 - Jul 2013
    This feedback has been removed

    18 hours


  • Agent/Customer Service Representative

    Aug 2012
    This feedback has been removed

    2 hours


  • Over the Phone and Online Data Entry Specialist

    Jul 2012 - Aug 2012
    No feedback given

    79 hours


  • Inbound Only No Selling

    Apr 2012 - May 2012
    5.00
    Thanks for all the help Robin! Great job.

    99 hours


  • Administrative Assistant / Web Research

    Jan 2012 - May 2012
    5.00

    138 hours


  • Contact List Builder

    Jul 2011 - Aug 2011
    3.50

    36 hours


  • Take Calls and Answer Questions Using Predictive Dialer and Scripting

    Jul 2011 - Aug 2011
    No feedback given

    3 hours


  • Phone Scheduling for New Leads

    Jul 2011
    No feedback given

    1 hour


  • Advertising Claims Agent

    Jun 2011 - Jul 2011
    No feedback given

    57 hours


  • View More (4)

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Tests

NameScore (out of 5)Time to Complete
Telephone Etiquette Certification4.45Top 10%10 mins
Customer Service Test4.60Top 10%15 mins
Email Etiquette Certification4.45Top 10%16 mins
Office Skills Test4.25Top 10%31 mins
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What's the difference?

75% Job Success
Work History
1,810 hours worked
28 jobs
Availability
Available
More than 30 hrs/week
Profile Link
Verifications
Phone Number: Verified
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