Michelle M.
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Michelle M.

Customer Service ,Tech Support,VA,Data Entry

$3.00/hr

Cebu, Philippines

Overview

I've been on the BPO industry for 4 years. I've got what it takes to deliver customer satisfaction. I can work with less supervision. I have good technical skills. I can also do data entry.

Work History and Feedback

  • Jun 2013 - Aug 2013

    Customer Service Reps - LONG TERM POSITION
    4.55
    Michelle Manugas did a good job to meet and exceed our performance expectations.
    286 hours
    $2.94 / hr
    $839.86 earned

  • Feb 2013 - Jun 2013

    Customer Service Reps - LONG TERM POSITION
    4.55
    Michelle Manugas did a good job to meet and exceed our performance expectations.
    690 hours
    $2.78 / hr
    $1,956.82 earned

  • Jun 2012 - Jan 2013

    Customer Service Reps - LONG TERM POSITION

    No feedback given

    1,097 hours
    $2.56 / hr
    $2,883.60 earned

  • May 2012 - Jun 2012

    Customer Service Reps - LONG TERM POSITION

    No feedback given

    193 hours
    $2.22 / hr
    $429.25 earned

  • May 2012

    Appointment Setter w/ Call Center Experience
    4.85
    78 hours
    $1.11 / hr
    $86.59 earned

  • Feb 2012 - Apr 2012

    English Judgement Contributors
    5.00
    222 hours

Michelle M. has more jobs to show. Create an account to review them.

Tests

Name Score (out of 5) Time to Complete
Help Desk Certification 3.25 Above Average 39 mins
Office Skills Test 4.40 Top 10% 19 mins
Telephone Etiquette Certification 4.30 Top 20% 25 mins
English Vocabulary Test (U.S. Version) 4.60 Top 10% 18 mins
Call Center Skills Test 3.90 Above Average 35 mins
Customer Service Test 4.25 Above Average 27 mins
Windows XP Test 3.50 Top 30% 18 mins
U.S. English Basic Skills Test 4.10 Top 20% 30 mins