Mohana S.
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Mohana S.

customer service/clerical/administrative/VA


Angeles City, Philippines


I am new here in Odesk and I wish to establish a good reputation. I am seeking for a long time commitment if possible where I can be able to expand and apply the versatility of my knowledge. I want to grow more as a career woman and to be able to gain more experiences to help me achieve this goal. I have experience in customer service with various BPO, worked as a representative for almost 2 years handling calls from US, I've also worked as a finance and care representative for a mobile company in the US where I handled billing ... moreissues and basic troubleshooting on mobiles/cellular phones. I also worked as an online guest representative from a known shopping site where I create accounts for customers, placed orders for them, walk them through on the website. I also have an experience booking or setting appointments for customers from US and Canada when I worked as a General Reservations Agents in a well known car rental in those states. I can do multi-tasking jobs. I am a bit of a perfectionist and I see to it that I will meet my employers'/clients'/customers' needs. I am a very organized person and I never failed to meet the requirements or deadlines that I was given even when I was in my High School. I am willing to learn and willing to be trained.My hourly rate can be negotiable depending on the work that you will require me to do. less

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Name Score (out of 5) Time to Complete
Telephone Etiquette Certification 4.15 Top 30% 14 mins
Customer Service Test 4.10 Above Average 16 mins
English Vocabulary Test (U.S. Version) 4.00 Above Average 22 mins
English Spelling Test (U.S. Version) 4.50 Above Average 14 mins
U.S. English Basic Skills Test 3.50 Above Average 20 mins
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Work History

1,069 hours worked
3 jobs


More than 30 hrs/week

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