Vanessa T.
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Vanessa T.

Customer Service Support / CRM Expert / Recruitment / Web Research


Davao City, Philippines


As one of Odesk Top Rated Freelancer, I can offer you quality services in the field of Customer Service and Support, Administrative and Office Skills, Email Handling, Customer Record Management, Web research, and any other related tasks. I have been a full time freelancer for almost 3 years now. I have been a virtual assistant to big companies and single proprietorship. Previous to being a freelancer, I have worked in a contact center for 5 years. Throughout the five years, I have gained 2 years of experience as a customer service representative/order processor, 1 1/2 years as a Quality Assurance Specialist, ... moreand 1 1/12 years as a Team Leader in a billing account. With these roles, I learned how to handle different kinds of customers, harness my English communication, create reports and analysis (this includes the 7 quality tools), process data and presents them to clients, and multitasking. less

Vanessa T. has added 2 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Jul 2015

    CRM Account data scrubbing - in Excel file

    No feedback given

    $50.00 earned
    Fixed Price

  • Jun 2015 - Jul 2015

    Database matching (university analysis project)
    Thanks for the good work
    $192.67 earned
    Fixed Price

  • Jun 2015

    Database Research
    Quick turnaround and great communication, will use again.
    10 hours
    $4.38 / hr
    $45.55 earned

  • May 2015 - Jun 2015

    Virtual Assistant - iPhone Necessary

    No feedback given

    146 hours
    $5.48 / hr
    $800.63 earned

  • Dec 2014 - May 2015

    virtual assistant
    Vanessa is an excellent VA and does great work. She is smart and very responsive.
    204 hours
    $4.38 / hr
    $997.45 earned

  • Jan 2015

    eBay Lister
    The best freelancer I have had the pleasure of having.
    $76.20 earned
    Fixed Price

  • View More (13)

Vanessa T. has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
Call Center Skills Test 4.40 Top 10% 17 mins
MS Word 2007 Test 3.90 Top 10% 23 mins
English Spelling Test (U.S. Version) 4.75 Top 30% 12 mins

Work History

93% Job Success
14,311 hours worked
44 jobs


More than 30 hrs/week


Phone Number: Verified

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