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Mohammad Ali Mehmood
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Mohammad Ali Mehmood

Experienced Customer Support Agent

$7.50/hr

lahore, Pakistan


Mohammad Ali Mehmood has added 6 portfolio piece. Create an account to review them.

I am working as a customer support agent from last ... more5 years. During my 5 years of experience, I have been trained to Listen patiently, understand the customer problems, gather all the relevant information and address the user concern as best as possible. My friendly and polite attitude combined with my customer support training makes me the best choice for all type of customer support jobs. So If you need someone extremely reliable and hardworking to handle your customer support queries then you will never regret hiring me. In addition, I have experience with following customer support tools: - Zendesk (5 years experience) - Velaro chats software (3 and half years experience) - Live chats software (1 year experience) - Zopim (6 months experience) Lastly, I just want to say that I am always ready to learn new things and to enhance my skills. So looking for an opportunity to best utilize my expertise as well as to learn new skills... less

Overview

I am working as a customer support agent from last 5 years. During my 5 years of experience, I have been trained to Listen patiently, understand the customer problems, gather all the relevant information and address the user concern as best as possible. My friendly and polite attitude combined with my customer support training makes me the best choice for all type of customer support jobs. So If you need someone extremely reliable and hardworking to handle your customer support queries then you will never regret hiring me. In addition, I have experience with following customer support tools: - Zendesk (5 ... moreyears experience) - Velaro chats software (3 and half years experience) - Live chats software (1 year experience) - Zopim (6 months experience) Lastly, I just want to say that I am always ready to learn new things and to enhance my skills. So looking for an opportunity to best utilize my expertise as well as to learn new skills... less

Mohammad Ali Mehmood
Drop Here

Mohammad Ali Mehmood

$7.50 /hr

Experienced Customer Support Agent

lahore, Pakistan

Overview

I am working as a customer support agent from last 5 years. During my 5 years of experience, I have been trained to Listen patiently, understand the customer problems, gather all the relevant information and address the user concern as best as possible. My friendly and polite attitude combined with my customer support training makes me the best choice for all type of customer support jobs. So If you need someone extremely reliable and hardworking to handle your customer support ... morequeries then you will never regret hiring me. In addition, I have experience with following customer support tools: - Zendesk (5 years experience) - Velaro chats software (3 and half years experience) - Live chats software (1 year experience) - Zopim (6 months experience) Lastly, I just want to say that I am always ready to learn new things and to enhance my skills. So looking for an opportunity to best utilize my expertise as well as to learn new skills... less

Mohammad Ali Mehmood has added 6 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Community Moderator

    Jan 2015 - May 2016
    5.00
    Ali is a great team member and consistently provided quality work throughout the time he has worked for Course Hero

    881 hours

    $7.67 / hr
    $6,400.57 earned

  • Customer Support Rep (Level II)

    Dec 2011 - Apr 2014
    No feedback given

    4,502 hours


  • Native English Part time Admin Assistant

    Jun 2011 - Feb 2014
    No feedback given

    9 hours

    $5.56 / hr
    $50.04 earned

  • contacting potential guests of my morning BNI breakfast meeting

    Nov 2011 - Jun 2012
    5.00
    thanks!

    60 hours

    $4.44 / hr
    $267.12 earned

  • Organization, e-mail reponse handling, and contract creation.

    Nov 2011 - Feb 2012
    No feedback given

    9 hours


  • Create PowerPoint Presentations and Conduct Research

    Jan 2011 - Feb 2012
    5.00
    Great work!

    2 hours

    $11.11 / hr
    $25.89 earned

  • Upload 1000 codes to system

    Dec 2011
    5.00
    Excellent work, speed and communication!
    $22.22 earned
    Fixed Price

  • photo editor

    Nov 2011
    5.00
    Job well done, and done really fast i am very happy with cooperation, i would be happy to work with again.
    $5.56 earned
    Fixed Price

  • 8 page document to be well designed

    Oct 2011
    5.00
    was very reliable, and did an excellent job. many thanks
    $44.44 earned
    Fixed Price

  • Need product descriptions compiled into one Word Document.

    Oct 2011
    5.00
    Ali did a great job. He spoke conversational English with me, and was able to fully-grasp the assignment. He completed the work quickly, and accurately. Would work with again!

    2 hours

    $5.56 / hr
    $12.07 earned

  • View More (15)

Mohammad Ali Mehmood has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
English Spelling Test (U.S. Version)5.001st Place!32 mins
MS Word 2000 Test3.40Top 10%38 mins
MS PowerPoint 2003 Test3.60Top 20%32 mins
Organizational Behavior Test3.50Top 20%40 mins
MS Word 2007 Test4.25Top 10%28 mins
MS PowerPoint 2007 Test2.90Top 30%40 mins
MS Excel 2003 Test3.60Top 10%28 mins
Help Desk Certification3.40Top 30%34 mins
Call Center Skills Test4.10Top 20%36 mins
MS Word 2003 Test3.25Top 20%40 mins
Management Skills Test2.60Above Average40 mins
Windows XP Test3.50Top 30%40 mins
Office Skills Test3.75Above Average30 mins
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100% Job Success
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Work History
15,851 hours worked
65 jobs
Availability
Available
Less than 30 hrs/week
Profile Link
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Phone Number: Verified
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