My 6 1/2 yrs. experience working in a call center industry as a Customer Service/Travel Specialist/Order Processor, and 3 years experience in a Data Outsourcing company, helps me in maximizing my full potential in performing my job here in Upwork. I've worked with Earthlink, Expedia Travel, Sit-Up Channels account (UK), Dun & Bradstreet Credibility Corp. & Upwork CSS QA Team. I have dealt with global clients in the US and UK. My goal is to work in a company where I can contribute my skills, competence and be able to meet the firm's objectives and goals. Delivering the job required ... in a timely manner without sacrificing quality is my top priority.
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|Name||Score (out of 5)||Time to Complete|
|English Spelling Test (U.S. Version)||5.00||1st Place!||19 mins|
|Telephone Etiquette Certification||4.45||Top 10%||22 mins|
|Call Center Skills Test||4.25||Top 20%||30 mins|
|Customer Service Test||4.50||Top 20%||25 mins|
|U.S. Word Usage Test||3.75||Top 30%||22 mins|
|MS Excel 2007 Test||2.90||Above Average||40 mins|
|UK English Basic Skills Test||3.60||Above Average||27 mins|
|English Vocabulary Test (U.S. Version)||4.25||Top 30%||23 mins|
|U.S. English Basic Skills Test||4.40||Top 10%||18 mins|