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Iris Mae M.
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Iris Mae M.

QA & Data Analyst/CSR

$7.00/hr

cebu, Philippines

My 6 1/2 yrs. experience working in a call center ... moreindustry as a Customer Service/Travel Specialist/Order Processor, and 3 years experience in a Data Outsourcing company, helps me in maximizing my full potential in performing my job here in Upwork. I've worked with Earthlink, Expedia Travel, Sit-Up Channels account (UK), Dun & Bradstreet Credibility Corp. & Upwork CSS QA Team. I have dealt with global clients in the US and UK. My goal is to work in a company where I can contribute my skills, competence and be able to meet the firm's objectives and goals. Delivering the job required in a timely manner without sacrificing quality is my top priority. less

Overview

My 6 1/2 yrs. experience working in a call center industry as a Customer Service/Travel Specialist/Order Processor, and 3 years experience in a Data Outsourcing company, helps me in maximizing my full potential in performing my job here in Upwork. I've worked with Earthlink, Expedia Travel, Sit-Up Channels account (UK), Dun & Bradstreet Credibility Corp. & Upwork CSS QA Team. I have dealt with global clients in the US and UK. My goal is to work in a company where I can contribute my skills, competence and be able to meet the firm's objectives and goals. Delivering the job required ... morein a timely manner without sacrificing quality is my top priority. less

Iris Mae M.
Drop Here

Iris Mae M.

$7.00 /hr

QA & Data Analyst/CSR

cebu, Philippines

Overview

My 6 1/2 yrs. experience working in a call center industry as a Customer Service/Travel Specialist/Order Processor, and 3 years experience in a Data Outsourcing company, helps me in maximizing my full potential in performing my job here in Upwork. I've worked with Earthlink, Expedia Travel, Sit-Up Channels account (UK), Dun & Bradstreet Credibility Corp. & Upwork CSS QA Team. I have dealt with global clients in the US and UK. My goal is to work in a company where ... moreI can contribute my skills, competence and be able to meet the firm's objectives and goals. Delivering the job required in a timely manner without sacrificing quality is my top priority. less

Work History and Feedback

  • Need Email Support Customer Services For Shopify Sites

    May 2016 - Present
    Job in progress

    153 hours

    $5.00 / hr
    $628.33 earned

  • Quality Assurance Agent Needed

    May 2016 - Jun 2016
    4.30

    142 hours

    $3.75 / hr
    $531.88 earned

  • Trust and Safety Agent

    Oct 2015
    5.00
    $15.00 earned
    Fixed Price

  • Customer service representative with strong English writing skills wanted

    Jun 2013 - Jul 2013
    This feedback has been removed

    68 hours

    $4.44 / hr
    $300.44 earned

  • Call Center Quality Control Analyst

    Oct 2011 - Jan 2012
    5.00
    Thank you for being part of our team.

    389 hours

    $1.11 / hr
    $459.78 earned

Iris Mae M. has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
English Spelling Test (U.S. Version)5.001st Place!19 mins
Telephone Etiquette Certification4.45Top 10%22 mins
Call Center Skills Test4.25Top 20%30 mins
Customer Service Test4.50Top 20%25 mins
U.S. Word Usage Test3.75Above Average22 mins
MS Excel 2007 Test2.90Above Average40 mins
UK English Basic Skills Test3.60Above Average27 mins
English Vocabulary Test (U.S. Version)4.25Above Average23 mins
U.S. English Basic Skills Test4.40Top 10%18 mins
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100% Job Success
Top Rated
Work History
5,390 hours worked
14 jobs
Availability
Available
Less than 30 hrs/week
Profile Link
Verifications
Phone Number: Verified
Associated with
Dream Team
294 hours
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