UPWORK TOP RATED, 100% JOB SUCCESS, 4.99 STAR FEEDBACK, 9,500+ HOURS WORKED, 38 JOBS! "Exceeding Your Expectations Always!" Feedback ratings are above average to perfect. I work professionally and give excellent comments and suggestions to my employer. Okay, here's what I can do and have worked with: CUSTOMER SUPPORT - Email, Phone, and Chat - Problem Solver - Logical, quick thinker ADMIN WORK - Daily, weekly, monthly reports that includes customers' details and concerns. - Tally those up to see which concern most customers contact you about. - Research and test drive tools/platforms and give you a detailed feedback to know whether or not the tool is useful for your ... business. - Can train and create study materials for new hires. - and all that good stuff. WRITING -Articles -Ghost writing -Blog -Spin MULTI-LINGUAL Filipino / Tagalog English Cebuano FAST LEARNER AND DEDICATED Not all businesses are the same. I might have had YEARS of experience in this industry (custmer service) but I'm not arrogant. I'm willing to be taught, adjust, and learn. Call me "Gem". My real name is kind of a mouthful :) Ah don't be intimidated of the rate. That's always negotiable. Talk to me about it.
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|Name||Score (out of 5)||Time to Complete|
|Call Center Skills Test||4.25||Top 20%||35 mins|
|Email Etiquette Certification||4.15||Top 30%||20 mins|
|Customer Service Test||4.00||Below Average||23 mins|
|U.S. English Basic Skills Test||3.90||Top 30%||20 mins|