Have spent more than 10 years in the BPO industry and started out as a customer service representative. I was promoted as a
Sales supervisor after 11 months and again stepped up the ladder of success after a year as a Sales Manager.
I have handled both inbound and outbound accounts for Sales and Collections.
I have undergone training on how to become an effective manager, how to overcome obstacles and challenges in the BPO Industry.
In addition to my success as a supervisor and as a manager, I was also a college instructor for Tech