Primark Junrei S. Roxas
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Primark Junrei S. Roxas

Zendesk Expert | Multitasking CSR | Quality Assurance | Telemarketing


Cagayan De Oro City, Philippines


I am a Project Manager and a freelancer, I handle various campaigns based in US, AU, UK and Canada. In these challenging times, it is necessary that one should be well-equipped and has a passion for excellence to be able to deliver the quality performance essential in any field of industry. On the other hand, it is equally important to work in an environment where you can develop your full potential and grow professionally where people relations experience can be fully utilized to improve people's satisfaction and service experience in a challenging environment to achieve the corporate goals while reaping ... morethe financial rewards. With this objective in mind, I am presenting to you my professional experience for your evaluation to be considered in your office firm. Here are some of my skills: • Efficient “People, Production and Service Management" • Systematized “Office administration and organization" • Proficient “Computer Literacy" • Quality-assured “Research /Data Gathering Implementation" • Excellent customer service satisfaction • Data entry, Order processing • Telemarketing/CSR both Inbound and outbound • Appointment setting • Email Handling for refund request • Quality Assurance -SEO • Accounts Managing • Live Chat Support • BPO I have been through extensive trainings and seminars that helped me. I can handle and manage things under pressure. I am trained in giving excellent service and maintained a delightful way of communicating with them. With this vast experience and range of skills, I am sure that this will make me an able and qualified candidate for your Office vacancy. Should you need any further information regarding our background and qualifications, please do notify me for you to set an interview session with me. less

Primark Junrei S. Roxas has added 5 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Sep 2015

    Lead generation and sale expert
    Mark has been very professional and helpful with our project. He has done a great job on lead generation for our business and will definitely hire him again for future projecs.
    12 hours
    $3.00 / hr
    $35.00 earned

  • Jun 2015 - Jul 2015

    Customer support - Must be fluent in English

    No feedback given

    47 hours
    $3.33 / hr
    $157.63 earned

  • Mar 2014 - May 2014

    FT Outbound B2B Lead Generation
    Excellent as always!
    29 hours
    $4.44 / hr
    $127.28 earned

  • Mar 2013

    Telemarketer / Lead Generator
    good caller very professional
    3 hours
    $3.89 / hr
    $10.39 earned

Primark Junrei S. Roxas has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
Telephone Etiquette Certification 3.85 Below Average 18 mins
Call Center Skills Test 3.10 Below Average 24 mins

Work History

89% Job Success
8,614 hours worked
32 jobs


As Needed - Open to Offers
3 days response time


Phone Number: Verified

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