Joanna Marie Robles

Joanna Marie Robles

$16.67  /hr

Client Relations Manager

Mandaluyong, Philippines
Telemarketing Telephone Handling Appointment Setting Sales management Lead generation


Responsible for managing Team Leaders in a home based call center with a total number of 30 employees. The task includes managing client campaigns including full campaign set up (pulling leads, preparing all systems to be used, selecting and training primary and back up callers) and relationship building (setting up weekly client meetings to review all aspects of the account. On the management side, the job also entitles overseeing accounts managed by Team Leaders to ensure 120% of goals are met in terms of dials and appointments,

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