I have gained experience in a wide range of industries and positions over the past 18 years. My core skills are focused around training and document writing but I also have experience of customer service, hardware and software support, database and network administration, web design, programming and finance. I have worked for large multinationals, government agencies, small and medium sized businesses as well as the family business. Over the past seven years I have worked for the Environment Agency which is a government agency responsible for the protection of land, sea and air in the United Kingdom. Here I have worked in ... the Finance Department to design and deliver staff training courses along with procedures for new initiatives. My main objective is to use my technical skills to write instruction manuals, knowledge documents and training guides but am able to provide full administrative support, general office skills and an excellent telephone manner.
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|Name||Score (out of 5)||Time to Complete|
|MS PowerPoint 2003 Test||4.40||Top 10%||20 mins|
|MS Word 2003 Test||4.40||Top 10%||32 mins|
|Call Center Skills Test||4.60||Top 10%||15 mins|
|Customer Service Test||4.75||Top 10%||12 mins|
|English Vocabulary Test (UK Version)||4.60||Top 20%||21 mins|
|MS Excel 2003 Test||3.75||Top 10%||30 mins|
|Office Skills Test||4.50||Top 10%||10 mins|
|Email Etiquette Certification||4.45||Top 10%||8 mins|
|Windows XP Test||4.10||Top 10%||13 mins|
|English Spelling Test (U.S. Version)||4.90||Top 20%||10 mins|
|U.S. English Basic Skills Test||4.00||Top 30%||15 mins|