harvy pangilinan

harvy pangilinan

$15.00  /hr

Hiring Manager/Recruitment, Project Management & Quality Analyst

Navotas City, Philippines
Project management MongoDB Recruiting Technical Recruiter Account Management

Overview

For the past 9 years, I have been part of the Call Center/BPO outsourcing industry as a Quality Analyst. My primary role as a QA was to bring out the best of every agent to reach its full potential. I have worked for Outbound and Inbound accounts and I am part of every sales process improvement and process improvement to develop excellent customer service. Here in Odesk, all my projects helped me to be more equipped in this very tough competitive market. The skills and learnings as a Quality Analyst/Supervisor plus these new skills an

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