harvy pangilinan

harvy pangilinan

Hiring Manager/Recruitment, Project Management & Quality Analyst

Navotas City, Philippines



What's the difference?

For the past 9 years, I have been part of the Call Center/BPO outsourcing
industry as a Quality Analyst. My primary role as a QA was to bring out the
best of every agent to reach its full potential. I have worked for Outbound
and Inbound accounts and I am part of every sales process improvement and
process improvement to develop excellent customer service. Here in Odesk, all
my projects helped me to be more equipped in this very tough competitive
market. The skills and learnings as a Quality Ana…


Work History & Feedback

Quality Assurance Expert

“Good work”
17 hrs @ $3.00/hr
Earned $50

Recruiter / Manager

“Harvy is very considerate of his working hours verses productivity. He is a good person who he performed well given the tools provided.I will be using him again. Renegotiating a new contract!”
110 hrs @ $5.56/hr
Earned $612

Simple data entry team/person needed

“We are so lucky to have found Harvy. You'd be a fool not to give this man a chance at your project! We couldn't have asked for a better English speaking, hard-working, dedicated contractor. Will ABSOLUTELY hire him again in the very near future!”
34 hrs @ $3.33/hr
Earned $113

Simple data entry team/person needed

“Harvy has gone above and beyond what I was expecting out of the hire. He's shown his QA skills to be VERY good. He's found several bugs in our code that we wouldn't have without him. He's courteous, kind, and extremely attentive. You'd be a fool not to give him a shot at helping you out!”
28 hrs @ $3.00/hr
Earned $83

Personal E-mails through company system

“Fantastic work!!!!!”
99 hrs @ $3.33/hr
Earned $331

Quality Assurance, Monitoring, Subject Matter Expert ENTRY LEVEL POSITION, FULL TIME

“good guy, after training realized the work was not right for his schedule at this time. thank you harvy.”
2 hrs @ $0.56/hr
Earned $1

IT Recruiter

Job in progress

Fixed Price $4,283
Tests Taken
Name Percentile Score

Customer Service Test


English Spelling Test (U.S. Version)


English Vocabulary Test (U.S. Version)


Office Skills Test


Telephone Etiquette Certification


U.S. English Basic Skills Test


U.S. English Sentence Structure Test (For Writing Professionals)