Three years of Spanish interpreting experience taking 911 calls, medical, finance, legal, utilities and recorded statements through Hartford Insurance. Customer service, sales and technical support representative for different companies including Sprint Mobile and Pay Day Loans. Willing to compromise depending on the project and the employer’s needs. Also have a U.S. phone number to facilitate communication.
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|Name||Score (out of 5)||Time to Complete|
|Call Center Skills Test||4.10||Top 20%||26 mins|
|Office Skills Test||4.25||Top 10%||22 mins|
|Customer Service Test||4.40||Top 30%||22 mins|
|Telephone Etiquette Certification||4.00||Above Average||20 mins|
|English Spelling Test (U.S. Version)||4.50||Above Average||17 mins|