Shannon Thompson

Shannon Thompson

$11.11  /hr


Johnson City, United States
Customer service clerical skills Technical Support


To deliver quality customer service to clients meeting the highest expectations. I have worked in the telecommunications industry for over fifteen years. During that time the one complaint that was consistent was the negative reactions displayed by agents. I believe that developing a close working relationship with agents ensures a one call resolution approach. This philosophy creates a positive impact with consumers developing lasting relationships. The goal of every company is to develop repeat customers, the first call resolution a

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