Edgar Pateno

Edgar Pateno

$8.75  /hr

Customer Support/Email Chat/eBay Shopify Manager/Social Media Manager

Cebu, Philippines
Customer support Email Handling chat support Order processing Microsoft Word

Overview

I was privileged to work for Hewlett-Packard or HP (the world's largest computer manufacturer) for 5 solid years assisting customers with their computers/printers. My tasks included: answering presales and post-sales related queries, handling returns/cancellation/exchanges, fulfilling orders via CRM, monitoring shipping issues, problem solving, customer retention, resolving customer complaints, admin works, and troubleshooting printers/computers through email and chat. Also connected with Microsoft for two strong years specializing i

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