I am a High Quality Provider as you can see from my Profile and Feedback. Currently, I am an eBay Store Manager for an American client handling customer support and order fulfillment. I manage the tasks on a daily basis from pre-sales inquiry to order processing to after sales service. Previously, I was a Project Manager for a British-Owned E-Commerce Company. My job was to handle our other outsourced contractors from eLance and coordinating the logos/banners from our Graphic Designs team. Also, I coordinate with our customers when they are ready so we could pass on the site to be optimized to ... our SEO team and provide basic support to our customers with regards to site concerns and adjustments. I was the Executive Assistant for an American Affiliate Marketing Company CEO and has extensive experience as a Customer Service Representative/Store Manager for an eBay store. I also have some experience on Short Sales while working for an Australian Real Estate Agent. I do ad posting on Property Sites and responds to Customer Inquiries. I have more than 15 years of Customer Service experience, proof that my expertise will be a great asset to your company.
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|Name||Score (out of 5)||Time to Complete|
|English Spelling Test (U.S. Version)||5.00||1st Place!||25 mins|
|Call Center Skills Test||4.60||Top 10%||35 mins|
|Email Etiquette Certification||4.55||Top 10%||23 mins|
|Help Desk Certification||3.50||Top 20%||29 mins|
|Management Skills Test||3.50||Top 10%||38 mins|
|Telephone Etiquette Certification||4.45||Top 10%||20 mins|
|UK English Basic Skills Test||3.90||Above Average||33 mins|
|English Vocabulary Test (U.S. Version)||4.50||Top 20%||32 mins|
|Customer Service Test||4.25||Above Average||25 mins|
|Windows XP Test||3.60||Top 30%||27 mins|
|Office Skills Test||3.90||Top 30%||32 mins|
|U.S. English Basic Skills Test||4.10||Top 20%||31 mins|