Raffaelyn antonnette J.
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Raffaelyn antonnette J.

Experienced Customer Service/Sales Agent

$6.50/hr

San Fernando, Philippines

Overview

I am young and vibrant who possess impeccable skills and drive to be successful in this field. Skills: - Good communication skills and telephone etiquette in handling calls effectively, ensuring that the appropriate information is exchanged. May it be inbound/outbound call. - Training methodology; operating within the tight financial disciplines imposed by ambitious budgets - Disciplined administration to deadlines, network escalations, chat/email. - Experienced in Word-press, social media marketing, Google-docs. - Virtual assistant and appointment setter role in one. Looking forward in working with challenging roles that would generally make the most of my knowledge and giving the best results or output out of it.

Raffaelyn antonnette J. has added 2 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Aug 2010 - Mar 2013

    operation management assistance

    No feedback given

    876 hours
    $3.33 / hr
    $2,917.16 earned

  • Jul 2010 - Mar 2012

    USA English Phone Info Gather & Data Entry
    5.00
    9 hours
    $2.22 / hr
    $20.33 earned

  • Jul 2010 - Dec 2010

    virtual assistant
    4.70
    190 hours
    $0.50 / hr
    $94.65 earned

  • Aug 2010 - Oct 2010

    Project Manager
    3.15
    48 hours
    $3.33 / hr
    $161.46 earned

  • Jul 2010 - Sep 2010

    Full Time Virtual Assistant Needed
    2.65
    The freelancer has made this comment private
    294 hours
    $1.11 / hr
    $325.79 earned

Tests

Name Score (out of 5) Time to Complete
eBay Web Services Test 3.10 Top 20% 11 mins
Outbound Sales Skills Test 2.55 Below Average 10 mins
Telephone Etiquette Certification 4.15 Top 30% 11 mins
Email Etiquette Certification 4.15 Top 30% 11 mins
Call Center Skills Test 3.50 Below Average 15 mins
MS Word 2003 Test 2.50 Above Average 15 mins
Customer Service Test 3.90 Below Average 11 mins
English Spelling Test (U.S. Version) 3.90 Below Average 8 mins
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Work History

1,417 hours worked
5 jobs

Availability

Available
More than 30 hrs/week

Verifications

Phone Number: Verified

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