Shanna James is an experienced Writer, Web designer, and Customer Service and Support Professional. She has over 10 years experience in the Customer Experience field. As a writer, she has experience with various types of content including: Technical, Web content, Creative pieces, Blogs, Articles, Product descriptions, Product reviews, etc. Her professional writing experience spans over 5 years. Shanna has done some Web design and development with knowledge and experience in HTML and PHP. Software knowledge include Adobe Dreamweaver, Adobe Photoshop and Adobe Illustrator. Her objective is to utilize the aforementioned skill-set to assist organizations and individuals while expanding her experience and ... knowledge base.
Shanna James has added 8 portfolio pieces. Create an account to review them.
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|Name||Score (out of 5)||Time to Complete|
|Microsoft Word 2010 Test||3.75||Top 10%||26 mins|
|Call Center Skills Test||4.40||Top 10%||17 mins|
|Customer Service Test||4.60||Top 10%||13 mins|
|Analytical Skills Test||3.75||Top 20%||38 mins|
|UK English Basic Skills Test||4.40||Top 10%||31 mins|
|English Spelling Test (UK Version)||4.75||Top 30%||13 mins|
|Email Etiquette Certification||4.30||Top 20%||19 mins|
|Telephone Etiquette Certification||4.15||Top 30%||11 mins|
|English Vocabulary Test (U.S. Version)||4.25||Top 30%||27 mins|
|English Spelling Test (U.S. Version)||4.50||Above Average||17 mins|
|U.S. English Basic Skills Test||3.75||Above Average||20 mins|