Susan Lane

Susan Lane

$10.00  /hr

CS manager/Virtual assistant/Data entry professional UK based

Cleveland, United Kingdom


For the last 11 years I worked for an out sourced call centre taking customer service calls, dealing with client payment and billing systems, dealing with data entry and customer complaints, making outbound retention and telesales calls managing many successful campaigns such as business to business, customer satisfaction and sales, also experienced in using VOIP/Skype and trained to work to set targets whilst delivering excellent customer service. Self motivated and determined with proven leadership skills and managerial qualities an

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