marynel Dionisio

marynel Dionisio

$6.00  /hr

Live Chat and Phone Support Representative

General Trias, Philippines
Internet research Microsoft Excel Microsoft Word Customer service Email Handling


I have several years of customer service experience (including online, over the phone and in person) and, for the last 7 years, have been using CRM, Citrix and Zendesk to offer customers refunds; apply and cancel subscriptions; apply, cancel and resend individual emails as part of an email series or newsletter; troubleshoot technical issues; resend passwords; collect feedback; and plan new tools and apps. I also have a wealth of experience using Microsoft Word, Microsoft Excel. I have a friendly, professional demeanor and am a confi

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