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Alcris B.
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Alcris B.

Real Estate Admin,Travel Specialist and WordPress

$4.44/hr

Cagayan de Oro City, Philippines


Alcris B. has added 7 portfolio pieces. Create an account to review them.

I have been working as a customer service representative for ... morealmost 4 years. With my experience I developed my English communication skills working with dynamic companies that deal with customer service, technical and sales. Working with these accounts I learned several skills like SEO, SMM, managing Infusionsoft, WordPress, Big Commerce and with my wide experience with Sales taught me how to be an effective salesperson: to not just focus on the customers logical needs but also to cover customers unstated needs (Wants and Interests). To ask relevant, discovery questions to identify what they want and need. less

Overview

I have been working as a customer service representative for almost 4 years. With my experience I developed my English communication skills working with dynamic companies that deal with customer service, technical and sales. Working with these accounts I learned several skills like SEO, SMM, managing Infusionsoft, WordPress, Big Commerce and with my wide experience with Sales taught me how to be an effective salesperson: to not just focus on the customers logical needs but also to cover customers unstated needs (Wants and Interests). To ask relevant, discovery questions to identify what they want and need.

Alcris B.
Drop Here

Alcris B.

$4.44 /hr

Real Estate Admin,Travel Specialist and WordPress

Cagayan de Oro City, Philippines

Overview

I have been working as a customer service representative for almost 4 years. With my experience I developed my English communication skills working with dynamic companies that deal with customer service, technical and sales. Working with these accounts I learned several skills like SEO, SMM, managing Infusionsoft, WordPress, Big Commerce and with my wide experience with Sales taught me how to be an effective salesperson: to not just focus on the customers logical needs but also to cover customers unstated ... moreneeds (Wants and Interests). To ask relevant, discovery questions to identify what they want and need. less

Alcris B. has added 7 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Blog posting and research assistant

    Aug 2013 - Present
    Job in progress

    49 hours

    $5.48 / hr
    $270.17 earned

  • Office Assistant

    Aug 2012 - Present
    Job in progress

    16 hours

    $5.48 / hr
    $88.79 earned

  • Print production customer service and graphic design

    Nov 2013 - Sep 2015
    5.00
    Very enthusiastic team member, a pleasure to work with.

    10 hours

    $3.33 / hr
    $32.19 earned

  • Customer Service Manager

    Sep 2012 - Nov 2012
    5.00

    97 hours

    $2.22 / hr
    $215.69 earned

  • Telesales

    Sep 2012
    5.00
    Contractor didn't have the equipment needed, but I would definitely hire again once he has it. Great communication skills and work ethic!

    3 hours

    $2.22 / hr
    $5.55 earned

  • Telemarketer - No Selling

    Mar 2012
    5.00
    Completed the test successfully, Thanks,

    1 hour

    $1.11 / hr
    $1.11 earned

  • Experienced Airline Flights Booking Agent

    Jan 2012 - Mar 2012
    5.00
    Good agent - but had a lot of hours billed with non work related items caught on the odesk screen shot. He did a good job in total though.

    207 hours

    $1.67 / hr
    $345.13 earned

Alcris B. has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
Telephone Etiquette Certification4.55Top 10%20 mins
Customer Service Test4.50Top 20%23 mins
Email Etiquette Certification4.30Top 20%34 mins
Adobe Photoshop CS3 Test3.60Top 30%19 mins
Call Center Skills Test3.75Above Average26 mins
English Spelling Test (U.S. Version)4.40Below Average25 mins
U.S. English Basic Skills Test3.40Below Average27 mins
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100% Job Success
Work History
1,458 hours worked
15 jobs
Availability
Available
More than 30 hrs/week
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