Alcris B.
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Alcris B.

Real Estate Admin,Travel Specialist and WordPress

$4.44/hr

Cagayan de Oro City, Philippines

Overview

I have been working as a customer service representative for almost 4 years. With my experience I developed my English communication skills working with dynamic companies that deal with customer service, technical and sales. Working with these accounts I learned several skills like SEO, SMM, managing Infusionsoft, WordPress, Big Commerce and with my wide experience with Sales taught me how to be an effective salesperson: to not just focus on the customers logical needs but also to cover customers unstated needs (Wants and Interests). To ask relevant, discovery questions to identify what they want and need.

Alcris B. has added 7 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Nov 2013 - Sep 2015

    Print production customer service and graphic design
    5.00
    Very enthusiastic team member, a pleasure to work with.
    10 hours
    $3.33 / hr
    $32.19 earned

  • Sep 2012 - Nov 2012

    Customer Service Manager
    5.00
    97 hours
    $2.22 / hr
    $215.69 earned

  • Sep 2012

    Telesales
    5.00
    Contractor didn't have the equipment needed, but I would definitely hire again once he has it. Great communication skills and work ethic!
    3 hours
    $2.22 / hr
    $5.55 earned

  • Mar 2012

    Telemarketer - No Selling
    5.00
    Completed the test successfully, Thanks,
    1 hour
    $1.11 / hr
    $1.11 earned

  • Jan 2012 - Mar 2012

    Experienced Airline Flights Booking Agent
    5.00
    Good agent - but had a lot of hours billed with non work related items caught on the odesk screen shot. He did a good job in total though.
    207 hours
    $1.67 / hr
    $345.13 earned

Alcris B. has more jobs to show. Create an account to review them.

Tests

Name Score (out of 5) Time to Complete
Telephone Etiquette Certification 4.55 Top 10% 20 mins
Customer Service Test 4.50 Top 20% 23 mins
Email Etiquette Certification 4.30 Top 20% 34 mins
Adobe Photoshop CS3 Test 3.60 Top 20% 19 mins
Call Center Skills Test 3.75 Above Average 26 mins
English Spelling Test (U.S. Version) 4.40 Below Average 25 mins
U.S. English Basic Skills Test 3.40 Below Average 27 mins
or
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Work History

83% Job Success
1,450 hours worked
15 jobs

Availability

Available
More than 30 hrs/week

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